Travel Advisory: COVID-19 Update - Important information - Last updated November 23, 2020 View ×

BC Ferries remains committed to ensuring coastal communities have reliable access to essential goods and supplies. Our priority is the health and safety of our customers and employees, and the company will strictly adhere to provincial and federal guidelines.

We encourage our customers to continue to heed Dr. Bonnie Henry’s advice to be calm, be kind, and be safe. Our vessel and terminal staff are working hard to adjust to changing circumstances and to implement protocols and procedures that keep everyone safe and healthy. BC Ferries does not tolerate any abuse, including verbal abuse, towards its employees. A customer who abuses an employee will be denied service.

On November 19, 2020 Dr. Bonnie Henry announced an update to the COVID-19 restrictions (in effect November 7 - December 7, 2020), for more information click here. BC Ferries advises customers to avoid non-essential travel at this time – this includes travel into and out of B.C. and between regions of the province. If this new Provincial Health Officer restriction affects your travel plans please contact us to change or cancel your booking. Reservations fees for existing bookings will be refunded if travel must be cancelled as a result of Provincial Health Order (PHO) travel restrictions, please contact us in advance of travel. This applies to travel occurring during the PHO travel restriction period. 

 

Masks are mandatory

All passengers must wear non-medical masks or face coverings when at terminals and on board ferries except:

  • When inside a vehicle
  • When consuming food or drinks, provided physical distancing is maintained
  • Children under 2 years of age
  • Medical condition or disability that inhibits the ability to wear a mask
  • Persons unable to place or remove a mask without assistance
  • BC Ferries employees working behind a physical barrier or within employee only areas provided physical distancing is maintained

 

* In the event that a passenger cannot wear a mask or face covering due to medical reasons, BC Ferries may require passengers to present documentation from a healthcare professional. This is a new Transport Canada requirement for ferry operators across Canada.

Passengers are reminded to continue to maintain physical distance while wearing a mask.
 
As defined by the Public Health Agency of Canada, a mask should fit securely to the head with ties or ear loops, be made of at least two layers of tightly woven material fabric (such as cotton or linen) and be large enough to completely and comfortably cover the nose and mouth without gaping.

 

Transport Canada - Closed deck regulation - reinstatement on September 30th

The temporary flexibility Transport Canada granted ferry operators that allows passengers to remain in their vehicle on enclosed vehicle decks is being rescinded by the regulator on September 30th, 2020. Transport Canada allowed this temporary flexibility earlier this summer in response to COVID-19. BC Ferries must comply with Transport Canada regulations. Starting on September 30th, passengers loaded on enclosed lower decks will be required to leave their vehicles.

Learn more about the reinstatement of the Transport Canada regulation

View frequently asked questions

 

Transport Canada - COVID-19 screening

For any route longer than 30 minutes, BC Ferries will screen all customers for COVID-19 symptoms and restrict travel to any customer that does not meet the screening requirements, as per the federal guidelines.

Prior to entering a BC Ferries’ terminal, customers need to answer the following questions:

  1. Do you have a fever and a cough?
  2. Do you have a fever and breathing difficulty?
  3. Have you been refused boarding in the past 14 days due to a medical reason related to COVID-19?
  4. Are you the subject of a provincial/territorial or local public health order? Note: A provincial/territorial or local public health order is typically a quarantine order issued to a person who has tested positive or is presumed positive to COVID-19
  5. Are you in possession of a face covering that covers your mouth and nose, and do you agree to wear this covering when outside your vehicle at terminals and while on board ferries?

If you answer yes to any of questions 1 to 4 and/or no to question 5 above, or refuse to answer any of the questions, BC Ferries will deny you boarding. Customers not displaying symptoms and under a directive to self-isolate at home may be permitted on board but will be required to maintain physical distance by remaining in their vehicle.

BC Ferries has implemented measures in order to ensure that customers with serious medical conditions and a need for time sensitive treatments are able to continue to travel. Customers can communicate their travel needs to the ticket agent when they arrive at the terminal. Reservations are recommended, but non-reserved travel will be prioritized based on the essential travel needs.

View more details on Transport Canada’s announcement

Book in advance to avoid lengthy waits as sailings are limited. Check-in processing takes longer due to screening protocols in place.

 

Northern routes

For more information on our current Northern schedules, visit bcferries.com/schedules.

Many communities served by BC Ferries have issued advisories to travelers notifying them of limited supplies, healthcare equipment and resources. These communities include Haida Gwaii, Bella Bella, Klemtu, and Bella Coola. Customers should inform themselves of local situations and remain committed to essential travel only.
For more information about travel and restrictions in these northern communities, see:

Foot passengers

When travelling, we require customers wear a face covering onboard or in our terminals. Reservations for foot passengers are available for travel between Tsawwassen - Southern Gulf Islands and our North Coast routes, and can now be made online.  On all other routes, foot passengers will be accommodated on a first come, first served basis until passenger capacity has been reached, and tickets may be purchased at the terminal.

 

BC Ferries Vacations

Customers with BC Ferries Vacation bookings affected by the COVID-19 restrictions (in effect November 7 - December 7, 2020) can contact us to change or cancel their booking. If you require immediate assistance, please contact BC Ferries Vacations at 1-888-223-3779 Ext. 3, or email vacations@bcferries.com. Vacations Call Centre business hours are:

  • Monday – Friday: 8:30 am – 5 pm
  • Weekends and statutory holidays: 9 am – 5 pm

 

Additional information

  • Customers requiring wheelchair assistance: We are unable to provide wheelchair assistance at terminals or on board ferries. If you require a wheelchair, request one at the terminal. We ask that you travel with your own wheelchair assistant if required.

  • For more information on travelling with BC Ferries during the COVID-19 Pandemic click here
  • Updates from our President and CEO Mark Collins

Vehicles with U.S. license plates travelling on the Ferries

Canada Border Services Agency is screening people entering Canada at the borders. BC Ferries does not have a mandate to restrict travel.

 

We’re in this together

We are proud of the work our dedicated employees continue to provide during this situation. Crews have been taking, and will continue to take, extra measures to ensure continued safe transport of critical goods and supplies to coastal B.C. communities. If you have a chance to relay a ‘thank-you’ to our teams online, please do.

BC Ferries provides a lifeline to remote and to coastal communities in British Columbia, and will continue to provide vital services, such as delivering medical supplies and groceries to support communities.

For more information on all the steps BC Ferries is taking during COVID-19, visit our COVID-19 response page. For more information on schedules visit bcferries.com/schedules. BC Ferries hopes to resume the levels of service customers have come to expect soon.

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Ferry fares and fees

(Jump to "Fees" information)

Fares

Use our fare calculator to plan ahead.

Not currently supported by fare calculator: Alternatively, download our fare guide or read on to find information on all our fare types.


Important information

Fare-type definitions

  • Adults and seniors (12 years or older)
  • Children (5 to 11 years)
  • Infants and children (under 5 years). Travel is free.
  • BC persons with disabilities. Accessibility fare applies. Read more about reduced fares for passengers with disabilities.
  • BC Seniors (BC residents 65 years or older)
  • BC Students (BC school students 18 years and under)
  • Group (groups of 10 or more passengers). Group fare applies.

More fare information

Historical ferry fares

Fares archive
 

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Prepaid ticket books – select routes

Ticket books for travel between Brentwood Bay – Mill Bay can be purchased at:

  • Thrifty Foods in Broadmead, Sidney, Central Saanich and Mill Bay
  • Shell Service Station in Mill Bay
 

Ticket books for travel between Sunshine Coast (Langdale) – Gambier Island (New Brighton) – Keats Island (Keats Landing) can be purchased at:

  • Horseshoe Bay terminal foot passenger ticket booth and customer service office
  • Langdale terminal administration office, weekdays 6 am – 8 pm and weekends 7 am – 8 pm
  • At Passages on board select ferries servicing this route
Receipts

A receipt will be issued for all sales. If a receipt is not issued, or if the receipt is different from what you paid, call 250-381-1401 and ask for the Revenue Department.

Return fares
Fares on these routes include return-trip travel:
 
  • Buckley Bay – Denman Island West
  • Campbell River – Quadra Island (Quathiaski Cove)
  • Chemainus – Thetis Island (Preedy Harbour) – Penelakut Island (Telegraph Harbour)
  • Crofton – Saltspring Island (Vesuvius Bay)
  • Denman Island East (Gravelly Bay) – Hornby Island (Shingle Spit)
  • Graham Island (Skidegate) – Moresby Island (Alliford Bay)
  • Nanaimo (Nanaimo Harbour) – Gabriola Island (Descanso Bay)
  • Port McNeill – Malcolm Island (Sointula) – Cormorant Island (Alert Bay)
  • Powell River (Westview) – Texada Island (Blubber Bay)
  • Quadra Island (Heriot Bay) – Cortes Island (Whaletown)
  • Sunshine Coast (Earls Cove) – Powell River (Saltery Bay)
  • Vancouver (Horseshoe Bay) – Bowen Island (Snug Cove)
  • Vancouver (Horseshoe Bay) – Sunshine Coast (Langdale)
  • Victoria (Swartz Bay) – Salt Spring Island (Fulford Harbour)
  • Victoria (Swartz Bay) – Southern Gulf Islands
Note: For the routes listed above, no proof of payment is required for the return trip.
Cabin rates for Northern ferries

Cabins are available on Northern sailings on board the Northern Expedition and Northern Adventure.

Northern Expedition cabins include:
  • Two beds
  • Shower
  • Sink
  • Toilet
  • Wardrobe
  • Small desk

Northern Adventure cabins include:
  • Four beds*
  • Shower
  • Sink
  • Toilet
* Luxury cabins have two bed layouts: one double bed or two single beds.


 

Cabin rates - Inside Passage

October 1, 2020 – April 30, 2021
Northern Expedition

CABIN TYPE PRICE
Inside cabins $95
Accessible cabins $95
Outside cabins $120
Reserved seating $40

May 1, 2021 – September 30, 2021
Northern Expedition

CABIN TYPE PRICE
Inside cabins $100
Accessible cabins $100
Outside cabins $130
Reserved seating $40
   

Cabin rates - Inside Passage Overnight service 

October 1, 2020 – April 30, 2021
Northern Adventure

CABIN TYPE PRICE
Inside cabins $95
Accessible cabins $95
Outside cabins $120
Luxury cabins $250
 

May 1, 2021 – September 30, 2021
Northern Adventure

CABIN TYPE PRICE
Inside cabins $100
Accessible cabins $100
Outside cabins $130
Luxury cabins $260
 

Cabin rates - Haida Gwaii 

October 1, 2020 – April 30, 2021
Northern Expedition

CABIN TYPE PRICE
Inside cabins $95
Accessible cabins $95
Outside cabins $110
Reserved seating $40
 

May 1, 2021 – September 30, 2021
Northern Expedition

CABIN TYPE PRICE
Inside cabins $100
Accessible cabins $100
Outside cabins $120
Reserved seating $40
 

Cabin rates - Haida Gwaii 

October 1, 2020 – April 30, 2021
Northern Adventure

CABIN TYPE PRICE
Inside cabins $95
Accessible cabins $95
Outside cabins $110
Luxury cabins $200
 

May 1, 2021 – September 30, 2021
Northern Adventure

CABIN TYPE PRICE
Inside cabins $100
Accessible cabins $100
Outside cabins $120
Luxury cabins $215

In service dates for ferries may vary. All prices include taxes where applicable.

Service fees

Ensure you review your travel documentation for specific service fees applicable to your booking. Fee amounts may vary by route.
 
Reservation fees
Reservation fees do not apply to North Coast or Vancouver (Tsawwassen) - Southern Gulf Island routes.

For all other bookable routes, each one-way booking is charged a non-refundable reservation fee as follows:
  • $10 if made seven or more days before the scheduled departure date
  • $17 if made less than seven days before the scheduled departure date

Note: Not all routes are bookable. Travel on non-bookable routes is based on the order in which you arrive at the terminal.

 

List of bookable and non-bookable routes

ROUTE BOOKABLE/NON-BOOKABLE
Victoria (Swartz Bay) - Vancouver (Tsawwassen) Bookable
Vancouver (Horseshoe Bay) - Nanaimo (Departure Bay) Bookable
Vancouver (Horseshoe Bay) - Langdale (Sunshine Coast) Bookable
Vancouver (Tsawwassen) - Southern Gulf Islands [Salt Spring Island (Long Harbour), Otter Bay (Pender Island), Lyall Harbour (Saturna Island), Village Bay (Mayne Island), Sturdies Bay (Galiano Island) Bookable
Port Hardy (Bear Cove) - Prince Rupert, with occasional scheduled stops at Bella Bella (McLoughlin Bay) and Klemtu *Peak season*

Port Hardy (Bear Cove), Bella Bella (McLoughlin Bay), Klemtu, Prince Rupert *Off season*
Bookable
Summer Central Coast direct service: Bella Coola - Port Hardy (Bear Cove) Bookable
Port Hardy (Bear Cove) - Prince Rupert – Central Coast Bookable
Transfer Service: Prince Rupert - Port Hardy (Bear Cove) – Bella Coola Bookable
Bella Coola – Central Coast Bookable
Bella Bella (McLoughlin Bay) – Shearwater Bookable
Bella Bella (McLoughlin Bay) - Shearwater - Ocean Falls - Klemtu Bookable
Prince Rupert - Graham Island (Skidegate) Bookable
Powell River (Westview) - Comox (Little River) Bookable
Vancouver (Tsawwassen) - Duke Point (Nanaimo) Bookable
Victoria (Swartz Bay) - Salt Spring Island (Fulford Harbour) Non-bookable
Victoria (Swartz Bay) - Southern Gulf Islands [Pender Island (Otter Bay), Saturna Island (Lyall Harbour), Mayne Island (Village Bay), Galiano Island (Sturdies Bay)] Non-bookable
Crofton - Salt Spring Island (Vesuvius Bay) Non-bookable
Sunshine Coast (Earls Cove) - Powell River (Saltery Bay) Non-bookable
Vancouver (Horseshoe Bay) - Bowen Island (Snug Cove) Non-bookable
Brentwood Bay - Mill Bay Non-bookable
Sunshine Coast (Langdale) - Gambier Island (New Brighton) - Keats Island (Keats Landing) - Keats Island (Eastbourne) Non-bookable
Powell River (Westview) - Texada Island (Blubber Bay) Non-bookable
Nanaimo (Nanaimo Harbour) - Gabriola Island (Descanso Bay) Non-bookable
Chemainus - Thetis Island (Preedy Harbour) - Penelakut Island (Telegraph Harbour) Non-bookable
Buckley Bay - Denman Island West Non-bookable
Denman Island East (Gravelley Bay) - Hornby Island (Shingle Spit) Non-bookable
Campbell River - Quadra Island (Quathiaski Cove) Non-bookable
Quadra Island (Heriot Bay) - Whaletown (Cortes Island) Non-bookable
Port McNeill - Malcolm Island (Sointula) - Cormorant Island (Alert Bay) Non-bookable
Graham Island (Skidegate) - Moresby Island (Alliford Bay) - Haida Gwaii Non-bookable
Change fees
Change fees apply to all bookings and vehicle types.

South Coast routes: A non-refundable $5 change fee is applied each time you make a change to your booking's date, time or sailing. Bookings can be changed up to 60 minutes prior to travel*.

Central and North Coast routes: If you change or cancel your vehicle booking within 30 days of your scheduled departure date, a $60 service fee will be applied ($30 for Haida Gwaii service). Change fees apply to the following North Coast and Central Coast routes:
 
  • Port Hardy (Bear Cove) – Prince Rupert
  • Port Hardy (Bear Cove) – Klemtu
  • Port Hardy (Bear Cove) – Central Coast: Bella Bella (McLoughlin Bay), Bella Coola, Ocean Falls, Shearwater
  • Prince Rupert – Graham Island (Skidegate)
  • Prince Rupert - Klemtu
  • Prince Rupert - Central Coast: Bella Bella (McLoughlin Bay), Bella Coola, Ocean Falls, Shearwater
  • Klemtu - Central Coast: Bella Bella (McLoughlin Bay), Bella Coola, Ocean Falls, Shearwater

To edit a booking online:
 
  • If you have a BC Ferries accountLog in to your account, go to My bookings, select the booking you want to change, then select "Edit booking". After you make your changes, select "Submit change(s)" to confirm
  • If you don't have a BC Ferries account: Select "View or edit your booking" in your booking confirmation email to access your booking online, then select "Edit booking". After you make your changes, select "Submit change(s)" to confirm.
If you need assistance to edit a booking, contact our Customer Service Centre at 1-888-BC FERRY (1-888-223-3779).

 *Travel refers to your selected sailing's scheduled departure date and time.
Cancellation fees
South Coast routes with fully prepaid fares
 
  • If you cancel more than seven days before travel, there is no cancellation fee.
  • If you cancel within seven days of travel, a $25 cancellation fee will be applied to the form of payment used at the time of booking.

Central and North Coast routes
 
  • If you cancel your booking more than 30 days before your scheduled departure date, you will receive a full refund.
  • If you change or cancel your vehicle booking within 30 days of your scheduled departure date, a $60 cancellation fee will apply ($30 for Haida Gwaii routes)
  • Cancellation fees apply to all North Coast and Central Coast routes, including:
    • Port Hardy (Bear Cove) - Prince Rupert
    • Port Hardy (Bear Cove) - Klemtu
    • Port Hardy (Bear Cove) - Central Coast: Bella Bella (McLoughlin Bay), Bella Coola, Ocean Falls, Shearwater
    • Prince Rupert - Graham Island (Skidegate)
    • Prince Rupert - Klemtu
    • Prince Rupert - Central Coast: Bella Bella (McLoughlin Bay), Bella Coola, Ocean Falls, Shearwater
    • Klemtu - Central Coast: Bella Bella (McLoughlin Bay), Bella Coola, Ocean Falls, Shearwater

Private vehicle bookings are non-refundable if not redeemed or cancelled within the cancellation window stated in the Terms and Conditions in your cancellation email.

Commercial vehicle bookings cancelled less than five days before your scheduled departure date will have a $200 cancellation fee applied.

Review your confirmation documentation for detailed terms and conditions of your booking.


How to cancel a reservation:
 
  • If you have a BC Ferries account: Log in to your account, go to My bookings, select the booking you want to cancel, then select "Cancel booking".
  • If you don't have a BC Ferries account: Select "View or edit your booking" in your booking confirmation email to access your booking online, then select "Cancel booking".
If you need assistance to cancel a booking, contact our Customer Service Centre at 1-888-BC FERRY (1-888-223-3779).
No-show fees
Note: No-show fees apply to commercial, livestock and bus group customers on the following routes: 
 
  • Vancouver (Tsawwassen) – Nanaimo (Duke Point)
  • Vancouver (Tsawwassen) – Victoria (Swartz Bay)
  • Vancouver (Tsawwassen) – Southern Gulf Islands
  • Victoria (Swartz Bay) – Salt Spring Island (Fulford Harbour)
  • Victoria (Swartz Bay) – Southern Gulf Islands
  • Vancouver (Horseshoe Bay) – Nanaimo (Departure Bay)
  • Vancouver (Horseshoe Bay) – Sunshine Coast (Langdale)
  • Vancouver (Horseshoe Bay) – Bowen Island (Snug Cove)
If a reservation is not redeemed or cancelled before the scheduled departure time, a $25 no-show fee will be applied.

If a bus or foot passenger group changes the reserved sailing time within five days of the scheduled departure, a $25 service fee will be applied.

Review your confirmation documentation for the detailed terms and conditions of your booking.