Email, phone & online scams
Be on the lookout for fraudsters posing as legitimate BC Ferries representatives via email, phone, social media or online surveys.
We'll never call, email, ask you for payment for a winning prize, or conduct online surveys to request your personal information—including your Social Insurance Number or credit card details.
Our website is www.bcferries.com and all of our emails come from an email address ending with @bcferries.com. Check the email address before you respond and, if it's different, it's not from BC Ferries. Please read more about Phishing scams in the "Email scams" section on this page.
If you think that you've been the target of suspicious activity, please contact us and the Canadian Anti-Fraud Centre.
Third-party ticket sales
If you choose to purchase a ticket to travel on BC Ferries from a website reseller that's not www.bcferries.com, we cannot guarantee the validity of the ticket. If it is not valid, we will not honour it.