How to get an Experience Card
You can get a card from any BC Ferries ticket booth, by calling 1-888-BC FERRY (1-888-223-3779) or at any of the following terminals:
If you request an Experience Card over the phone, you will receive it by mail.
- Nanaimo (Departure Bay)
- Nanaimo (Duke Point)
- Sunshine Coast (Langdale)
- Vancouver (Horseshoe Bay)
- Vancouver (Tsawwassen)
- Victoria (Swartz Bay)
How to load your card
Once you have your card, register and load it online with the minimum amount required for the fare choice discount you plan to use, and start using it to pay for travel.
The minimum amounts are:
- $55 for passenger only fare
- $95 for passenger with standard vehicle fare - up to 7 ft. (2.13 m) high and 20 ft. (6.10 m) long
To receive discounted Experience Card rates, you must load the minimum amount of stored value onto your card and have enough stored value remaining to cover the entire fare at the Experience Card rate.
Manage your card balance
To manage the balance on your Experience Card, set up Auto Load to automatically load your card when your balance falls below a certain amount. You can also manage your Experience Card account online and manually reload your card with the minimum amount required.
These minimum loads apply each time you load your card and the type of discount available depends on the minimum amount loaded and the savings selected.
If you want to change your fare type, you can easily switch when you reload your card.
Important: The funds on your card never expire. Register your card to be eligible for loss protection. Funds loaded onto your Experience Card are non-refundable.