Receive a free tote bag when you spend $24.99 on Vancouver Aquarium plushies, plushie key chains and bath toys.
Receive a free gift with the purchase of two smartwater® in Passages, but only while quantities last.
From tote bags to mugs, find the perfect BC Ferries souvenir at Passages. Little keepsakes from your big adventure, ready to come home with you.
Purchase a Victoria Butterfly Gardens stuffie and get a free general admission ticket to see real butterflies!
Stack your style and get a free pair of Pilgrim stud earrings when you buy any two Pilgrim jewellery pieces.
While onboard don’t miss the chance to explore our favourite picks from BC brands we love.
Founded by Sk’ing lúudas Natash Parrish (Haida-English) and Kear Porttris (Métis-Chinese), Indigenous Roots Coffee blends their passion for coffee with sharing cultures. Each bag celebrates Indigenous pride, showcases art, and supports reconciliation while delivering a rich, high-quality brew.
Based in Victoria
Premium wild-caught seafood from Indigenous fisheries – delicious products that celebrate authentic flavours, sustainable practices and unique stories.
Sourced throughout BC
Scott and Emilie travelled for many years in the origin lands of cacao. They transparently source Nicaraguan Fine Cacao from small scale farmers. Once the cacao beans arrive in their hands they carefully sort, then gently roast, crack & winnow, stone-ground, temper, mold and hand wrap each bar.
Based in Port Alberni
Proud to be a woman-owned company, Meru chocolates are crafted with passion and expertise in Vancouver BC. Their commitment to sustainability is reflected in their sourcing of ingredients from responsible producers.
Based in Vancouver
Zimt Chocolates was founded in Vancouver, BC and still operates there to this day! All products are made in their Chinatown factory, and are free from dairy, refined sugars, yet are delicious morsels wrapped in totally compostable packaging.
Based in Vancouver
Founded in 2009, in Vancouver BC where city, ocean mountains and islands converge. The beauty and energy of that unique combination have brought together designers from all over the world, to create designs inspired by a love of textiles, travel and our beautiful west coast home.
Based in Vancouver
GRACE is a globally influenced fashion brand that draws inspiration from fabrics and materials from around the world. Every GRACE product is designed and made by hand in their Victoria BC studio.
Based in Victoria
Skwálwen is the Squamish word for "heart". Founded by ethnobotanist Dr.Leigh Joseph of the Squamish First Nation, Skwálwen is an Indigenous skincare line that honours Skwxwú7mesh (Squamish) plant knowledge and ancestral traditions.
Based in Squamish
West Coast Karma is a small, family owned business that strives to create unique comfortable clothing with hand drawn, nature-inspired designs.
Based in Courtenay
Relax and enjoy our quiet lounge with light snacks and freshly brewed Starbucks® coffee and tea.
Ready-made light snacks, pastries, and hot and cold beverages to enjoy on the go.
To be eligible for a return or exchange, merchandise must:
An original receipt is required for returns or exchanges. Return or exchange policy windows are from the date of purchase and are as follows:
The following items are considered FINAL SALE and are not eligible for a refund or exchange:
Clearance Items
Any goods purchased at a discount greater than 50% from their original advertised retail price.
Perishable Items
Any perishable goods that are past their best-before or expiry date.
Returns without an original receipt will not be accepted. In exceptional circumstances, customers may contact retail@bcferries.com to discuss a return request that cannot be processed at a Passages location.
For purchases made under a multi-item discount promotion (e.g., "Buy More, Save More" events), returning part of the purchase may result in the promotional discount being removed from the remaining item(s). Any applicable refund will be adjusted accordingly.
When a free item is provided as part of a promotional offer, the free item must be returned with the qualifying purchase in order to receive a full refund. Individual promotional items may be exchanged, subject to this Return Policy.
Products that develop a manufacturer's defect during normal use may be eligible for a replacement, refund, or exchange, subject to the manufacturer's warranty and this Return Policy. Customers may visit a Passages location for assistance or contact retail@bcferries.com.
British Columbia Ferry Services Inc. ("BCF") reserves the right to amend this Return Policy at any time without notice. Any changes will apply prospectively and will be posted at Passages locations and/or on the BC Ferries website.
BC Ferries reserves the right to refuse a return or exchange if the merchandise does not meet the requirements of this Return Policy.