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Freedom of Information and Protection of Privacy Act (FOIPP Act)

You can request access to records that are not routinely available by making a Freedom of Information (FOI) request. Anyone can make a request—there are no restrictions on your location, age (if over 12), or nationality.
 

Before you make a request

You may be able to find the information you need (at no cost to you) on our website. If you’re unable to find the information, you can make an FOI request.
 
  • Records you can request: The FOIPP Act applies to all records within BC Ferries’ custody or control, including general records, or records containing personal information—personal records.
  • Cost: Requests for your own personal records are free. In accordance with the FOIPP Act, general records requests are subject to a $10 application fee prior to the request being processed, and may also be subject to fees for services, such as locating and retrieving the requested records.
 

To make an FOI request

Describe the records you are requesting as accurately as possible, and limit your request to only the records you need. Overly complex or too generic requests will take longer to process and may result in higher fees for general records.

We will respond to your request, subject to any extensions permitted under the FOIPP Act, within 30 working days after your request is received.

General records are corporate records of a non-personal nature. You must pay a $10 application fee before we will process your request. 


Personal records contain personal information about yourself, a child or another individual, e.g., an individual’s name, address or telephone number. Personal requests must be signed. 
 

Additional links

For requests made within the last year: For requests completed one-to-three years ago:
Can I keep up-to-date on requests made by others?
Yes. BC Ferries will send email notifications to those interested when records (except personal information) are made available to a requestor through the Freedom of Information process. 

Enter your email address below to express interest in receiving FOI request updates via email.

Contact us

We're here to help. If you have any questions about Freedom of Information, you can reach us at:
FOIPP@bcferries.com
250-978-1502

Head Office
Suite 500 - 1321 Blanshard Street
Victoria, BC V8W 0B7
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