Vacation Package Terms and Conditions – RV Packages

You (the “guest”) acknowledge and agree that BC Ferries has independently contracted with ERTCU Travel Group DBA En Route Travel Canada (“En Route Travel Canada”) to arrange the guest’s travel, tour, transportation, accommodation and other products or services independently of BC Ferries, and accordingly, by purchasing a booking, you expressly acknowledge and agree to (A) BC Ferries’ terms and conditions, and (B) En Route Travel Canada’s terms and conditions, each as set out below.

(A) BC Ferries’ Terms & Conditions

By purchasing a booking, you acknowledge your acceptance of BC Ferries Vacations Terms & ConditionsBC Ferries’ Conditions of Carriage and Rules & Requirements.

(B) En Route Travel Canada’s Terms & Conditions

Important Travel Info: If travelling from outside Canada (including from and to the USA) guests will require a passport for entry into Canada and appropriate government-issued identification (ID) and possibly Visa and/or other Travel Authorization for all family members. En Route Travel Canada is not responsible for guests refused entry into Canada or the United States because of inadequate documentation.

Special Requirements: In case of the rental of a car, RV or other motor vehicle, the minimum requirements include: all drivers must be 25 years of age or older, possess a valid drivers license, and hold a major credit card.

If the driver’s license is not in English, an International Driving Permit is strongly recommended and may be required. This is required for translation purposes to confirm the validity of the driver’s license for the safety of renters and for the rental company.

Incidentals: Any incidentals charged by suppliers (for example, the RV rental company or the campground operator) will be the responsibility of the guest. This includes, but is not limited to, damage deposits, additional insurance, extra mileage, RV upgrades, parking, campground additions.

Documentation: Approximately 4 weeks prior to departure, an information package with vouchers and additional details will be sent electronically to the guest from BC Ferries Vacations.

Discrepancies: In the unlikely event that a guest encounters an issue during their journey, the guest is required to contact BC Ferries Vacations / En Route Travel Canada immediately to resolve the problem.

Disclaimer of Liability: En Route Travel Canada will not be responsible for the performance of the services to the guest if prevented or delayed by acts of God, Force Majeure, terrorist activities, social or labour relations matters, mechanical or structural integrity of air, sea, and ground transportation and accommodations, viral outbreak, accidents, climatic and natural conditions including but not limited to forest fires and earthquakes, traffic, airport conditions, lack of performance by third party suppliers, other causes beyond their reasonable control from meeting its terms.

Nor will they be responsible for any loss or damage relating to any changes or cancellations. En Route Travel Canada acts as an agent for and makes arrangements with hotels, campgrounds, rental companies, and other independent parties to provide you with travel services and accommodations. Although great care is taken to choose suppliers, we are unable to directly control them and therefore we are not responsible for their acts or omissions. The travel services provided by these suppliers are subject to the conditions imposed by the suppliers, and their liability may be limited by their tariffs, conditions of carriage, and international conventions and agreements.

You assume all risks of your participation in all travel services, accommodations, and other services, facilities, products, or events provided in connection with this Agreement (all of which are collectively referred to as the “Tour”), and you waive and release all claims that you may have or acquire against En Route Travel Canada and their respective officers, directors, employees, and agent (all of whom are collectively referred to as the “Releasees”) arising from or related, directly or indirectly, to the Tour, including claims arising from the negligence of any Releasee, and including (without restriction) claims for or arising from personal injury, death, property damage, delay, inconvenience, advertising, misrepresentation, loss of revenue or profit, loss of enjoyment, upset, distress, or frustration, whether physical, mental, or otherwise, expenses, travel, or accommodation costs, claims for punitive damages, claims for unjust enrichment, profits, waiver of tort, non-monetary loss, injunctive relief, or any other form of remedy.

Change & Cancellation: The following limitations, exclusions, restrictions and/or third party operator policies/fees apply in addition to the BC Ferries Vacations cancellation and change terms and fees set out below.)
A change in the departure date or itinerary will be considered a change to the itinerary and may be considered a cancellation. Any changes that result in costs incurred by BC Ferries or En Route Travel Canada will be responsibility of the guest. All changes are subject to availability, and are not permitted less than 30 days prior to departure.
Changes to the guests itinerary or cancellations made any time after confirmation are subject to a minimum charge of $100 or 10% of the total package cost; changes or cancellations made 31-61 days prior to departure are subject to a minimum charge of $500 or 50% of the package cost; changes or cancellations made 30 days or less prior to departure are 100% non-refundable.

En Route Travel Canada reserves the right to modify, alter, or substitute all or any part of its services when reasonably necessary or advisable. Should this occur, En Route Travel Canada agrees to provide the best alternative reasonably available. Every effort will be made to adhere to the specifics shown herein; however, circumstances may necessitate alteration, including the occasional accommodation change from properties. Hence, all fares, schedules, itineraries, hours of arrival and departure, and special programs are subject to change without notice at any time. En Route Travel Canada (and BC Ferries by association) will not, under any circumstances, be liable to refund the charges as a result of En Route Travel Canada’s modification, alteration, or substitution of services. Due to possible low availability in high traffic regions, En Route Travel Canada reserves the right to book a campground up to 50km away from the original confirmed destination or campground location.

For RV, car, or motorhome rental, the driver must be 25 years of age or older, possess a valid drivers license, and hold a major credit card.
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