Travel Advisory: COVID-19 Update - Important information - Last updated November 23, 2020 View ×

BC Ferries remains committed to ensuring coastal communities have reliable access to essential goods and supplies. Our priority is the health and safety of our customers and employees, and the company will strictly adhere to provincial and federal guidelines.

We encourage our customers to continue to heed Dr. Bonnie Henry’s advice to be calm, be kind, and be safe. Our vessel and terminal staff are working hard to adjust to changing circumstances and to implement protocols and procedures that keep everyone safe and healthy. BC Ferries does not tolerate any abuse, including verbal abuse, towards its employees. A customer who abuses an employee will be denied service.

On November 19, 2020 Dr. Bonnie Henry announced an update to the COVID-19 restrictions (in effect November 7 - December 7, 2020), for more information click here. BC Ferries advises customers to avoid non-essential travel at this time – this includes travel into and out of B.C. and between regions of the province. If this new Provincial Health Officer restriction affects your travel plans please contact us to change or cancel your booking. Reservations fees for existing bookings will be refunded if travel must be cancelled as a result of Provincial Health Order (PHO) travel restrictions, please contact us in advance of travel. This applies to travel occurring during the PHO travel restriction period. 

 

Masks are mandatory

All passengers must wear non-medical masks or face coverings when at terminals and on board ferries except:

  • When inside a vehicle
  • When consuming food or drinks, provided physical distancing is maintained
  • Children under 2 years of age
  • Medical condition or disability that inhibits the ability to wear a mask
  • Persons unable to place or remove a mask without assistance
  • BC Ferries employees working behind a physical barrier or within employee only areas provided physical distancing is maintained

 

* In the event that a passenger cannot wear a mask or face covering due to medical reasons, BC Ferries may require passengers to present documentation from a healthcare professional. This is a new Transport Canada requirement for ferry operators across Canada.

Passengers are reminded to continue to maintain physical distance while wearing a mask.
 
As defined by the Public Health Agency of Canada, a mask should fit securely to the head with ties or ear loops, be made of at least two layers of tightly woven material fabric (such as cotton or linen) and be large enough to completely and comfortably cover the nose and mouth without gaping.

 

Transport Canada - Closed deck regulation - reinstatement on September 30th

The temporary flexibility Transport Canada granted ferry operators that allows passengers to remain in their vehicle on enclosed vehicle decks is being rescinded by the regulator on September 30th, 2020. Transport Canada allowed this temporary flexibility earlier this summer in response to COVID-19. BC Ferries must comply with Transport Canada regulations. Starting on September 30th, passengers loaded on enclosed lower decks will be required to leave their vehicles.

Learn more about the reinstatement of the Transport Canada regulation

View frequently asked questions

 

Transport Canada - COVID-19 screening

For any route longer than 30 minutes, BC Ferries will screen all customers for COVID-19 symptoms and restrict travel to any customer that does not meet the screening requirements, as per the federal guidelines.

Prior to entering a BC Ferries’ terminal, customers need to answer the following questions:

  1. Do you have a fever and a cough?
  2. Do you have a fever and breathing difficulty?
  3. Have you been refused boarding in the past 14 days due to a medical reason related to COVID-19?
  4. Are you the subject of a provincial/territorial or local public health order? Note: A provincial/territorial or local public health order is typically a quarantine order issued to a person who has tested positive or is presumed positive to COVID-19
  5. Are you in possession of a face covering that covers your mouth and nose, and do you agree to wear this covering when outside your vehicle at terminals and while on board ferries?

If you answer yes to any of questions 1 to 4 and/or no to question 5 above, or refuse to answer any of the questions, BC Ferries will deny you boarding. Customers not displaying symptoms and under a directive to self-isolate at home may be permitted on board but will be required to maintain physical distance by remaining in their vehicle.

BC Ferries has implemented measures in order to ensure that customers with serious medical conditions and a need for time sensitive treatments are able to continue to travel. Customers can communicate their travel needs to the ticket agent when they arrive at the terminal. Reservations are recommended, but non-reserved travel will be prioritized based on the essential travel needs.

View more details on Transport Canada’s announcement

Book in advance to avoid lengthy waits as sailings are limited. Check-in processing takes longer due to screening protocols in place.

 

Northern routes

For more information on our current Northern schedules, visit bcferries.com/schedules.

Many communities served by BC Ferries have issued advisories to travelers notifying them of limited supplies, healthcare equipment and resources. These communities include Haida Gwaii, Bella Bella, Klemtu, and Bella Coola. Customers should inform themselves of local situations and remain committed to essential travel only.
For more information about travel and restrictions in these northern communities, see:

Foot passengers

When travelling, we require customers wear a face covering onboard or in our terminals. Reservations for foot passengers are available for travel between Tsawwassen - Southern Gulf Islands and our North Coast routes, and can now be made online.  On all other routes, foot passengers will be accommodated on a first come, first served basis until passenger capacity has been reached, and tickets may be purchased at the terminal.

 

BC Ferries Vacations

Customers with BC Ferries Vacation bookings affected by the COVID-19 restrictions (in effect November 7 - December 7, 2020) can contact us to change or cancel their booking. If you require immediate assistance, please contact BC Ferries Vacations at 1-888-223-3779 Ext. 3, or email vacations@bcferries.com. Vacations Call Centre business hours are:

  • Monday – Friday: 8:30 am – 5 pm
  • Weekends and statutory holidays: 9 am – 5 pm

 

Additional information

  • Customers requiring wheelchair assistance: We are unable to provide wheelchair assistance at terminals or on board ferries. If you require a wheelchair, request one at the terminal. We ask that you travel with your own wheelchair assistant if required.

  • For more information on travelling with BC Ferries during the COVID-19 Pandemic click here
  • Updates from our President and CEO Mark Collins

Vehicles with U.S. license plates travelling on the Ferries

Canada Border Services Agency is screening people entering Canada at the borders. BC Ferries does not have a mandate to restrict travel.

 

We’re in this together

We are proud of the work our dedicated employees continue to provide during this situation. Crews have been taking, and will continue to take, extra measures to ensure continued safe transport of critical goods and supplies to coastal B.C. communities. If you have a chance to relay a ‘thank-you’ to our teams online, please do.

BC Ferries provides a lifeline to remote and to coastal communities in British Columbia, and will continue to provide vital services, such as delivering medical supplies and groceries to support communities.

For more information on all the steps BC Ferries is taking during COVID-19, visit our COVID-19 response page. For more information on schedules visit bcferries.com/schedules. BC Ferries hopes to resume the levels of service customers have come to expect soon.

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 Keeping you safe and moving

The Pacific Buffet remains closed until further notice. This page contains information on what is normally available in the Pacific Buffet.
 

Learn more

Pacific Buffet

With a rotating menu of internationally-inspired entrées, a fresh salad bar and a selection of decadent desserts, the Pacific Buffet is an exceptional onboard dining experience. Now, on sailings from 11 am onward, you can enjoy a local craft beer or BC VQA wine with your meal. Available on select sailings between Vancouver and Victoria.

Breakfast

HOURS

Available on the 7, 8, 9 and 10 am sailings
Adult 12+ years: $21.50 (+tax)
Child 5-11 years: $11.95 (+tax)
Children under 5: Free


Choose from a rotating selection of breakfast classics, as well as an extensive breakfast bar with hot and cold cereals, fresh and dried fruits, and assorted baked goods.

Menu includes

  • Scrambled eggs
  • Sausages
  • Omelettes
  • Belgian waffles
  • Dim sum
  • Oatmeal
  • French toast
  • Coconut chia seed pudding
  • Yogurt and granola
  • Cheese platter

Lunch

HOURS

Available on the 11 am, 12 and 1 pm sailings
Adult 12+ years: $22.75 (+tax)
Child 5-11 years: $12.50 (+tax)
Children under 5: Free


With a rotating selection of internationally-inspired entrées, there's something that suits everyone’s palette for lunch. When paired with our full salad bar and irresistible dessert bar, it’s a satisfyingly unique lunch experience.

Menu includes

  • Grilled chicken with shiitake Dijon sauce
  • Vegetable spring rolls with sweet chili sauce
  • Mushroom ravioli with gorgonzola and fig sauce
  • Caprese ravioli with marinara sauce
  • Indian butter chicken
  • Bombay pork curry
  • Vegetable pakoras with mango chutney
  • Garlic mashed potato
  • Tomato cumin prawns

Salad menu includes

  • A variety of leafy greens
  • Salad toppings including shrimp, assorted cheeses and bacon
  • Potato salad
  • Quinoa salad
  • Spelt and kamut salad

BC VQA Wine and Craft Beer*

HOURS

Available on sailings from 11 am


Wine

$9.99 149 ml (5 oz.)

White
  • Tinhorn Creek Gewürztraminer
  • Poplar Grove Pinot Gris
Red
  • Grey Monk Merlot
  • See Ya Later Ranch Pinot Noir


Beer

$6.99 355 ml (12 oz.)
 
  • Blue Black Ale
  • Parallel 49 Lager

*Must be purchased with a meal. One drink maximum, served daily from 11 am, must be 19+ to enjoy.

Menu and pricing subject to change without notice. Taxes not included.

Light buffet

HOURS

Available on the 2, 3, 9 and 10 pm sailings
Adult 12+ years: $14.50
Child 5-11 years: $8.50
Children under 5: Free


Visit the Pacific Buffet to discover our "Light" Menu featuring a full salad bar, soups and a dessert bar. It's a great option to tide you over between meals.

Menu includes

  • Clam chowder
  • Soup of the day
  • A variety of leafy greens
  • Salad toppings including shrimp, assorted cheeses and bacon
  • Potato salad
  • Quinoa salad
  • Spelt and kamut salad
  • Two-bean whole wheat pasta

Dinner

HOURS

Available on the 4, 5, 6, 7 and 8* pm sailings
Adult 12+ years: $26.95 ($22.75 on sailings without carvery*)
Child 5-11 years: $14.50 ($12.50 on sailings without carvery*)
Children under 5: Free

*Carvery not available on the 8 pm sailing


Take in the stunning sunset view while enjoying the unmatched dining experience of our dinner buffet.

Menu includes

  • Baron of beef with gravy and demi glaze*
  • Salmon with lemon caper butter sauce
  • Grilled chicken Puttanesca
  • Vegetable spring rolls with sweet chili sauce
  • Mushroom ravioli with gorgonzola and fig sauce
  • Indian butter chicken
  • Bombay pork curry
  • Roasted nugget potatoes
  • Five spice BBQ pork ribs
  • Mussels Provençal
  • Tomato cumin prawns
  • Caprese ravioli with marinara sauce
  • Vegetable pakora with mango chutney
*Carved meat unavailable on 8:00 pm sailing.

Salad menu includes

  • A variety of leafy greens
  • Toppings including shrimp, assorted cheeses and bacon
  • Potato salad
  • Quinoa salad
  • Spelt and kamut salad

Dessert

HOURS

Available with lunch, light buffet and dinner.

Menu includes

  • Red velvet cake
  • New York cheesecake
  • Macarons
  • Bumbleberry pie
  • Chocolate Decadence cake
  • Raspberry mousse cups
  • Strawberry shortcake rolls
  • Fresh fruit salad
  • Cappuccino cookies

Menu and pricing subject to change without notice. Taxes not included.

Get in the know


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Check your ferry for available amenities.
 
Family shopping at Passages onboard store looking at clothing and jewelry.

Passages

A unique, west-coast inspired shopping experience featuring clothing, jewelry, giftware and more.

Smiling crew member serving pastries and coffee to passenger in Seawest Lounge.

Seawest Lounge

Relax and enjoy our quiet lounge with light snacks and freshly brewed Starbucks® coffee and tea.

Family enjoying a meal and desserts in Coastal Café

Coastal Cafe

A cafeteria-style restaurant featuring breakfast, lunch, dinner and snacks.