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- Service Adjustments - Horseshoe Bay - Departure Bay, Horseshoe Bay - Langdale & Earls Cove to Saltery Bay - January 28 - February 28, 2022 - View details
- All Routes Status - View details
- Service Adjustments - Southern Gulf Islands - January 17 - February 3, 2022 - View details
- Parkade Closure - Horseshoe Bay Terminal - View details
Queen of New Westminster
About this ferry
The Queen of New Westminster provides regular ferry service between:
Note: Due to COVID-19 not all amenities are currently open. Learn more about which amenities are open.
As part of our ongoing commitment to safety, operational guidelines call for regular and frequent safety drills for all crew members on every ferry.
Over 1,000 drills will be conducted this year to ensure the highest safety standards for our ferries and crews.
In the event of an emergency, always follow the instructions of ferry’s personnel.
Important: in the case of an emergency, elevators are not available and vehicle access may be prohibited.
The following signals are used to crew members to an emergency:
Continuous ringing of the alarm bell.
- Person overboard
Three long soundings of the whistle and general alarm bell. Keep outer decks clear where rescue operations are underway.
- Boat/Raft stations
Seven (or more) short soundings, followed by one long sounding of the ferry’s general alarm and/or whistle.
Signals will be followed by an announcement explaining the nature of the emergency. If you hear a signal, don’t panic. Our crew will take immediate charge of the situation and clearly explain exactly what to do.
If the ferry needs to be evacuated, four inflatable twin track slides, which are similar to those used for passenger aircraft, can be deployed by crew members from the open decks at the Deck 3 level (lower passenger deck).
Using the same basic principles as playground slides, and looking much like them, the inflatable slides are easy for all passengers to use by sliding quickly down to a life raft.
- There are 16 life rafts, each capable of carrying 100 passengers
- In total, the life rafts can accommodate more people than the maximum the ferry can carry
Should there ever be a need to evacuate the ferry, crew members will direct you to an evacuation area.
This ferry carries two rescue boats to assist with life raft maneuvering, emergency response, and passenger recovery. Rescue boats will tow life rafts to safety.
Life jackets are stowed in clearly marked lockers throughout all interior and exterior decks.
Three sizes of life jackets are available:
- One for infants less than 33 pounds (15 kg)
- One for children up to 90 pounds (41 kg)
- One for adults
In the unlikely event of an emergency, crew members will instruct you on the proper use of your life jacket.
Fire extinguishers are located in all interior and exterior passenger deck areas, plus:
- Heat-sensitive sprinklers on the passenger decks
- Manual deluge systems on the vehicle deck
- A manual CO2 smothering system in the Engine Room
- The machinery spaces are also fitted with a local water mist system over main machinery and bow thrusters
- The manual pull alarm stations are installed in passenger areas, in vehicle areas and in the Engine Room
This ferry meets all Canadian stability requirements including the TP 10943 (SOLAS ’90 (Safety of Life at Sea)) damage stability standards for two compartment damage.
The hull is subdivided into nine watertight compartments. Two automated watertight doors are fitted. Watertight integrity is monitored continuously from the bridge. All watertight opening and hatches are inspected, tested, and serviced annually.
Monitoring for safety
This ferry has video cameras installed, allowing the bridge and engineering crew to continuously monitor all areas of the ferry and remotely activate safety systems quickly. The crew also maintains regular inspection rounds of the ferry during the sailing.
View schedule for the route between Vancouver (Tsawwassen) and Victoria (Swartz Bay)
Find out more about accessibility on our ferries
Get tips for travelling with pets
Relax in our quiet Seawest lounge
Find the perfect gift on board at Passages
Back to our ferries
The information on this page applies to the Queen of New Westminster only. Locations and complement of safety equipment on other ferries will vary.
Important: Ferries are periodically modified. BC Ferries does not accept any responsibility or liability for any errors in the information provided.
- Built 1964
- Overall length (m) 129.9
- Maximum displacement (t) 6129.0
- Car capacity 254
- Passenger & crew capacity 1332
- Maximum speed (knots) 20.0
- Horsepower 18100
To ensure a safe and comfortable journey for all passengers, BC Ferries provides a variety of accessibility options, including discounted passenger fares, assistance getting on and off the ferry, and wheelchairs to borrow for boarding.
The Queen of New Westminster has accessible washrooms on Deck 4 and two elevators on board.
During extreme weather, passenger elevators may be unavailable due to safety regulations.
If you use a wheelchair, please let the agent at the ticket booth know when you arrive, and we will do our best to arrange for you to park as close as possible to an elevator. As this is an older vessel, the vehicle lanes are narrower than newer ferries.
Special assistance in an emergency
If you would require special assistance in the event of an emergency, please inform the ticket agent at the terminal and a crew member on the ferry.
Learn more about BC Ferries accessibility