Route

Vancouver (Horseshoe Bay) to Nanaimo (Departure Bay)

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A new current conditions experience   View new current conditions


We’re testing a new current conditions experience on select routes. This experience is currently available on bcferries.com and will be included on the mobile app at a later date.
  • We heard your feedback and we want to help you make more informed travel decisions
  • We're trialing the new design on a few slect routes to improve usability, design and content
  • Your feedback will be used to further improve BC Ferries' services and design. Please provide your feedback via the green feedback tab. From those who complete the feedback survey, we will draw three winners at random to receive a round-trip vehicle & passenger voucher*.

*For use on our Major & Minor routes only. Northern & Central Coast excluded.

 

Next sailing with vehicle space
The terminal ticket booth is now ticketing the next sailing with available deck space. Estimated space doesn't include vehicles outside the terminal waiting to buy a ticket. Tickets for next day sailings are not available for purchase at the terminal until the day of departure.

If you are booked on a delayed sailing, check in for your scheduled departure time in your confirmation email.

In an effort to get back on schedule, loading will commence as soon as the vessel is ready. Customers arriving after the original scheduled sailing check in time, or once loading has begun, may be delayed to the next available sailing. Customers without a booking are loaded in order of arrival at the terminal, after customers with bookings.

Departure

6:35 pm

Sailing duration: 1h 40m Queen of Surrey
48% Details

Last updated: 5:17 PM Refresh details

Last updated:  5:17 pm Refresh details

Departures Estimated vehicle space available

6:15 am  Departed  6:17 am
Queen of Oak Bay

6:15 am  Departed  6:17 am Queen of Oak Bay

Arrived: 8:00 am

8:25 am  Departed  8:29 am
Queen of Coquitlam

8:25 am  Departed  8:29 am Queen of Coquitlam

Arrived: 10:08 am

We are loading and unloading multiple ships

10:40 am  Departed  10:44 am
Queen of Oak Bay

10:40 am  Departed  10:44 am Queen of Oak Bay

Arrived: 12:26 pm

1:00 pm  Departed  1:01 pm
Queen of Coquitlam

1:00 pm  Departed  1:01 pm Queen of Coquitlam

Arrived: 2:39 pm

3:45 pm  Departed  3:46 pm
Queen of Oak Bay

3:45 pm  Departed  3:46 pm Queen of Oak Bay

ETA : 5:26 pm

6:35 pm
Queen of Surrey

6:35 pm Queen of Surrey

Estimated vehicle space available

48%   Details

Peak travel. Loading maximum number of vehicles

10:10 pm
Queen of Coquitlam

10:10 pm Queen of Coquitlam

Estimated vehicle space available

83%   Details

6:15 am  (Tomorrow)
Queen of Oak Bay

6:15 am  (Tomorrow)
Queen of Oak Bay

Estimated vehicle space available

66%    Details

8:25 am  (Tomorrow)
Queen of Coquitlam

8:25 am  (Tomorrow)
Queen of Coquitlam

Estimated vehicle space available

57%    Details

10:40 am  (Tomorrow)
Queen of Oak Bay

10:40 am  (Tomorrow)
Queen of Oak Bay

Estimated vehicle space available

60%    Details

Webcams

Last updated:  5:17 PM Refresh details

Traffic at the terminal

Traffic to Nanaimo (Departure Bay)

Vancouver (Horseshoe Bay)

# 6750 Keith Rd , West Vancouver, V7W 2V1

Get directions

Route fares

Fare calculator

Plan your trip with ease. Add passenger and vehicle details to calculate your fare for this route.

Or, download our complete PDF fare guide.

Parking:  50% Available

50% long term parking available

 

Parking at Horseshoe Bay terminal is independently operated and managed by Impark.

Capacity: 598 spaces 
Short term: 138
Long term: 460

Payment options: Visa, Mastercard and American Express.

  • Meters - Pay by License Plate Number in Long Term and Pay by License Plate Number in Short Term
  • PayByPhone App- Pay by License Plate Number in Long Term and Pay by License Plate Number in Short Term
  • hangTag App- Pay by License Plate Number in Long Term and Short Term

Parking info and rates: Meters require exact change or credit card payment.

Short term lot – Licence Plate Number is required to purchase parking. No need to display ticket on dash.

Lot codes/names and parking operations:
Meter - 1621 (Pay by Licence Plate)
PayByPhone - 1621 (Pay by Licence Plate)
hangTag - HSB Long & Short Term offers Scan to Pay & Text to Pay (Pay by Licence Plate)


Rates:

  • $1.00 for 15 minutes, maximum 2 hours
  • $4.00 for 1 hour
  • $23.00 for each 24 hour period 
  • Multiple day parking allowed

Long term lot – License Plate Number is required to purchase parking. No need to display ticket on dash.

Lot codes/names and parking operations:
Meter - 1621 (Pay by License Plate Number)
PayByPhone - 1748 (Pay by License Plate Number)
hangTag - HSB Long Term (Pay by License Plate)

Rates:

  • $12.50 for 6 hours
  • $20.00 for each 24 hours
  • $10.00 each additional 12 hour period after the first 24 hours
  • Monthly passes available. Contact Impark for availability and rates.

Note:

  • If paying by credit card on meter, enter your mobile phone number to receive a text notifying you that your parking is about to expire. You can then follow the text instructions (reply within 5 mins of receiving the text) to extend your parking up to 24 hours.
  • You can also pay or extend (start new parking session) your parking without signing up for the PayByPhone app. Visit PayByPhone.com, continue as a guest and follow the instructions (a new parking session will start). Your stall number will be required for long term parking and licence plate number for short term parking.
  • Cash acceptance

Meters accept coins only - no change given.
One meter accepts bills/coins and is located in long term lot. For long term parking only.

Parking is not permitted in the aisles. Vehicles will be ticketed and/or towed.


Parking host:
Parking host is available occasionally (7 days/week from 7am - 9pm) for assistance at 778-838-9272.


Towing:
Mitchell's Towing
604-982-0115

Learn more about current conditions

What is current conditions?

Current Conditions is a real-time planning tool that helps customers make informed travel decisions. Current Conditions provides information about sailing status, arrival times, departure times and deck space availability by sailing. Current Conditions also displays live web cams at terminals and parking capacity information.

Why do some routes have Current Conditions pages and others do not?

Current Conditions is available at terminals with Traffic Towers. We are looking into adding additional routes where we can install cameras for live traffic tracking.

How do we calculate Estimated Deck Space Available?

Estimated Deck Space Available is the approximate percentage of vehicle deck space that remains available for sale on a particular sailing. It is calculated after counting the number of reservations and the number of drive-up customers already checked in at the terminal. This percentage changes as more vehicles are processed through the ticket booth.

Around 10–20% of customers do not check-in for their bookings. After the booking check-in window closes, which is around 30* minutes before departure, we free up these spaces for drive-up customers.

*Some exceptions apply find and review the check-in and cut-off times at your departure terminal.

What does Now Ticketing mean?

The Now Ticketing section of Current Conditions informs customers of the sailing currently being sold at the ticket booth. It indicates for those customers without a reservation in the pre-ticketing area with the sailing they can expect to travel on. As sailings become full during the day, Now Ticketing displays the next sailing with available deck space for non-reserved traffic.

Are commercial vehicles calculated as part of Estimated Deck Space Available?

Yes. We calculate all types of vehicle traffic, including commercial vehicles and buses, as part of Mixed Vehicle Deck Space Available calculations. Foot passengers are not calculated as they do not take up vehicle deck space.

Why do the cameras show an empty lot, but Estimated Deck Space Available indicates the sailing is full?

Estimated Deck Space Available includes advanced vehicle bookings. In most cases, these customers can check-in up to 30 minutes* before their sailing. If customers have a booking but haven’t yet arrived, the terminal lot may appear empty.

*Some exceptions apply find and review the check-in and cut-off times at your departure terminal.

How often is Current Conditions updated?

Current Conditions retrieves live data from all terminals every five minutes.

Why does Current Conditions not show a sailing as delayed until after it departs?

There is currently no way for a terminal to update the anticipated departure time without affecting the scheduled sailing time online.

What is displayed when a sailing is cancelled or late departing?

When a sailing is delayed or cancelled, the sailing will display a message that indicates the reason. This will appear on the Departures/Arrivals page under Status.

Why does Estimated Deck Space Available only show departures for today?

Estimated Deck Space Available is built on a 24-hour clock and is designed to be a near-term planning tool that displays real-time conditions at the terminal. We have recently made updates to Deck Space Available that now show the day’s sailings as well as the first three sailings of the next day.

Sailing status by route

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