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  1. Service Adjustments - Horseshoe Bay - Departure Bay, Horseshoe Bay - Langdale & Earls Cove to Saltery Bay - January 28 - February 28, 2022 - View details
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  3. Service Adjustments - Southern Gulf Islands - January 17 - February 3, 2022 - View details
  4. Parkade Closure - Horseshoe Bay Terminal - View details
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  2. Current conditions

Route

Vancouver (Horseshoe Bay) to Nanaimo (Departure Bay)

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Sailing details

Last updated: 6:31 AM. Refresh details

Estimated deck space available

70%
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10
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70
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90
100

View deck space details

Standard vehicle deck space available

(Car, van, SUV)

69%
0
10
20
30
40
50
60
70
80
90
100

Mixed vehicle deck space available

(Car, van, SUV, truck, bus, RV)

74%
0
10
20
30
40
50
60
70
80
90
100

Estimated deck space available

60%
0
10
20
30
40
50
60
70
80
90
100

View deck space details

Standard vehicle deck space available

(Car, van, SUV)

48%
0
10
20
30
40
50
60
70
80
90
100

Mixed vehicle deck space available

(Car, van, SUV, truck, bus, RV)

88%
0
10
20
30
40
50
60
70
80
90
100

Estimated deck space available

52%
0
10
20
30
40
50
60
70
80
90
100

View deck space details

Standard vehicle deck space available

(Car, van, SUV)

50%
0
10
20
30
40
50
60
70
80
90
100

Mixed vehicle deck space available

(Car, van, SUV, truck, bus, RV)

59%
0
10
20
30
40
50
60
70
80
90
100

Estimated deck space available

56%
0
10
20
30
40
50
60
70
80
90
100

View deck space details

Standard vehicle deck space available

(Car, van, SUV)

48%
0
10
20
30
40
50
60
70
80
90
100

Mixed vehicle deck space available

(Car, van, SUV, truck, bus, RV)

77%
0
10
20
30
40
50
60
70
80
90
100

Estimated deck space available

58%
0
10
20
30
40
50
60
70
80
90
100

View deck space details

Standard vehicle deck space available

(Car, van, SUV)

49%
0
10
20
30
40
50
60
70
80
90
100

Mixed vehicle deck space available

(Car, van, SUV, truck, bus, RV)

82%
0
10
20
30
40
50
60
70
80
90
100

Estimated deck space available

84%
0
10
20
30
40
50
60
70
80
90
100

View deck space details

Standard vehicle deck space available

(Car, van, SUV)

77%
0
10
20
30
40
50
60
70
80
90
100

Mixed vehicle deck space available

(Car, van, SUV, truck, bus, RV)

100%
0
10
20
30
40
50
60
70
80
90
100

Estimated deck space available

82%
0
10
20
30
40
50
60
70
80
90
100

View deck space details

Standard vehicle deck space available

(Car, van, SUV)

96%
0
10
20
30
40
50
60
70
80
90
100

Mixed vehicle deck space available

(Car, van, SUV, truck, bus, RV)

47%
0
10
20
30
40
50
60
70
80
90
100
Now ticketing

Standard vehicles 8:25 AM

Oversized vehicles 8:25 AM

Sailing duration: 1h 40m

Departures Status Details

6:15 AM

ETA: 7:55 AM

8:25 AM

70% Available

Ferry: Queen of Cowichan

Estimated deck space available

70%
0
10
20
30
40
50
60
70
80
90
100

View deck space details

Standard vehicle deck space available

(Car, van, SUV)

69%
0
10
20
30
40
50
60
70
80
90
100

Mixed vehicle deck space available

(Car, van, SUV, truck, bus, RV)

74%
0
10
20
30
40
50
60
70
80
90
100

10:40 AM

60% Available

Ferry: Queen of Coquitlam

Estimated deck space available

60%
0
10
20
30
40
50
60
70
80
90
100

View deck space details

Standard vehicle deck space available

(Car, van, SUV)

48%
0
10
20
30
40
50
60
70
80
90
100

Mixed vehicle deck space available

(Car, van, SUV, truck, bus, RV)

88%
0
10
20
30
40
50
60
70
80
90
100

1:00 PM

52% Available

Ferry: Queen of Cowichan

Estimated deck space available

52%
0
10
20
30
40
50
60
70
80
90
100

View deck space details

Standard vehicle deck space available

(Car, van, SUV)

50%
0
10
20
30
40
50
60
70
80
90
100

Mixed vehicle deck space available

(Car, van, SUV, truck, bus, RV)

59%
0
10
20
30
40
50
60
70
80
90
100

3:45 PM

56% Available

Ferry: Queen of Coquitlam

Estimated deck space available

56%
0
10
20
30
40
50
60
70
80
90
100

View deck space details

Standard vehicle deck space available

(Car, van, SUV)

48%
0
10
20
30
40
50
60
70
80
90
100

Mixed vehicle deck space available

(Car, van, SUV, truck, bus, RV)

77%
0
10
20
30
40
50
60
70
80
90
100

6:35 PM

58% Available

Ferry: Queen of Surrey

Estimated deck space available

58%
0
10
20
30
40
50
60
70
80
90
100

View deck space details

Standard vehicle deck space available

(Car, van, SUV)

49%
0
10
20
30
40
50
60
70
80
90
100

Mixed vehicle deck space available

(Car, van, SUV, truck, bus, RV)

82%
0
10
20
30
40
50
60
70
80
90
100

8:05 PM

84% Available

Ferry: Queen of Coquitlam

Estimated deck space available

84%
0
10
20
30
40
50
60
70
80
90
100

View deck space details

Standard vehicle deck space available

(Car, van, SUV)

77%
0
10
20
30
40
50
60
70
80
90
100

Mixed vehicle deck space available

(Car, van, SUV, truck, bus, RV)

100%
0
10
20
30
40
50
60
70
80
90
100

10:10 PM

82% Available

Ferry: Queen of Cowichan

Estimated deck space available

82%
0
10
20
30
40
50
60
70
80
90
100

View deck space details

Standard vehicle deck space available

(Car, van, SUV)

96%
0
10
20
30
40
50
60
70
80
90
100

Mixed vehicle deck space available

(Car, van, SUV, truck, bus, RV)

47%
0
10
20
30
40
50
60
70
80
90
100

6:15 AM
(Tomorrow)

88% Available

Ferry: Queen of Coquitlam

Estimated deck space available

88%
0
10
20
30
40
50
60
70
80
90
100

View deck space details

Standard vehicle deck space available

(Car, van, SUV)

87%
0
10
20
30
40
50
60
70
80
90
100

Mixed vehicle deck space available

(Car, van, SUV, truck, bus, RV)

88%
0
10
20
30
40
50
60
70
80
90
100

8:25 AM
(Tomorrow)

73% Available

Ferry: Queen of Cowichan

Estimated deck space available

73%
0
10
20
30
40
50
60
70
80
90
100

View deck space details

Standard vehicle deck space available

(Car, van, SUV)

69%
0
10
20
30
40
50
60
70
80
90
100

Mixed vehicle deck space available

(Car, van, SUV, truck, bus, RV)

82%
0
10
20
30
40
50
60
70
80
90
100

10:40 AM
(Tomorrow)

68% Available

Ferry: Queen of Coquitlam

Estimated deck space available

68%
0
10
20
30
40
50
60
70
80
90
100

View deck space details

Standard vehicle deck space available

(Car, van, SUV)

62%
0
10
20
30
40
50
60
70
80
90
100

Mixed vehicle deck space available

(Car, van, SUV, truck, bus, RV)

84%
0
10
20
30
40
50
60
70
80
90
100

Service notices

 Service Adjustments - Horseshoe Bay - Departure Bay, Horseshoe Bay - Langdale & Earls Cove to Saltery Bay - January 28 - February 28, 2022            Parkade Closure - Horseshoe Bay Terminal            Horseshoe Bay Terminal Construction Work - January to March 2022          
Vancouver (Horseshoe Bay) to Nanaimo (Departure Bay)

Vancouver (Horseshoe Bay)

# 6750 Keith Rd  West Vancouver V7W 2V1

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Webcams

Traffic outside terminal

Traffic to Nanaimo (Departure Bay)

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Route fares

Fare calculator

Plan your trip with ease. Add passenger and vehicle details to calculate your fare for this route.

Or, download our complete PDF fare guide.

Parking:  1% available

1% long term parking available

Parking at Horseshoe Bay terminal is independently operated and managed by Impark.

Capacity: 482 spaces
Short term: 138
Long term: 344

Payment options:
PayByPhone App (requires stall number in long term lot only), hangTag (requires licence plate number), Visa, Mastercard and American Express.

Parking rates:
Short term – display your ticket on your dash. Exact change or credit card required for payment.

  • $1 for 15 minutes
  • $4 for 1 hour
  • $19 per day, ending at midnight
  • Multiple day parking allowed

Long term – stall number required to purchase parking. Take your ticket with you.

  • $10.50 for 6 hours
  • $14.75 for 12 hours
  • $17 for 24 hours
  • $8.50 for each additional 12 hour period after the first 24 hours.
  • Monthly passes available. Contact Impark for availability and rates.

Note:

  • If paying by credit card, enter your mobile phone number to receive a text notifying you that your parking is about to expire. You can then follow the text instructions to extend your parking up to 24 hours.
  • You can pay or extend your parking without signing up for the PayByPhone app. Visit PayByPhone.com, continue as a guest and follow the instructions (a new parking session will start). Your stall number will be required for long term parking.
  • Cash acceptance
    • Meters accept coins only—no change given.
    • One meter accepts bills/coins and provides change (yellow colour meter) located in long term lot. For long term parking only.

Parking host:

During COVID-19, parking host will be available occasionally for assistance at 778-838-9272.

Towing:

Mitchell's Towing: 604-982-0115

What is current conditions?

Current Conditions is a real-time planning tool that helps customers make informed travel decisions. Current Conditions provides information about sailing status, arrival times, departure times and deck space availability by sailing. Current Conditions also displays live web cams at terminals and parking capacity information.

Learn more about current conditions
Why do some routes have Current Conditions pages and others do not?

Current Conditions is available at terminals with Traffic Towers. We are looking into adding additional routes where we can install cameras for live traffic tracking.
 

How do we calculate Estimated Deck Space Available?

Estimated Deck Space Available is the approximate percentage of vehicle deck space that remains available for sale on a particular sailing. It is calculated after counting the number of reservations and the number of drive-up customers already checked in at the terminal. This percentage changes as more vehicles are processed through the ticket booth.

Around 10–20% of customers do not check-in for their bookings. After the booking check-in window closes, which is around 30* minutes before departure, we free up these spaces for drive-up customers.

*Some exceptions apply, find and review the check-in and cut-off times at your departure terminal.
 

What does Now Ticketing mean?

The Now Ticketing section of Current Conditions informs customers of the sailing currently being sold at the ticket booth. It indicates for those customers without a reservation in the pre-ticketing area with the sailing they can expect to travel on. As sailings become full during the day, Now Ticketing displays the next sailing with available deck space for non-reserved traffic.
 

Are commercial vehicles calculated as part of Estimated Deck Space Available?

Yes. We calculate all types of vehicle traffic, including commercial vehicles and buses, as part of Mixed Vehicle Deck Space Available calculations. Foot passengers are not calculated as they do not take up vehicle deck space.
 

Why do the cameras show an empty lot, but Estimated Deck Space Available indicates the sailing is full?

Estimated Deck Space Available includes advanced vehicle bookings. In most cases, these customers can check-in up to 30 minutes* before their sailing. If customers have a booking but haven’t yet arrived, the terminal lot may appear empty.

*Some exceptions apply, find and review the check-in and cut-off times at your departure terminal.
 

How often is Current Conditions updated?

Current Conditions retrieves live data from all terminals every five minutes.
 

Why does Current Conditions not show a sailing as delayed until after it departs?

There is currently no way for a terminal to update the anticipated departure time without affecting the scheduled sailing time online.
 

What is displayed when a sailing is cancelled or late departing?

When a sailing is delayed or cancelled, the sailing will display a message that indicates the reason. This will appear on the Departures/Arrivals page under Status.
 

Why does Estimated Deck Space Available only show departures for today?

Estimated Deck Space Available is built on a 24-hour clock and is designed to be a near-term planning tool that displays real-time conditions at the terminal. We have recently made updates to Deck Space Available that now show the day’s sailings as well as the first three sailings of the next day.


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