Travel advisory: Multiple advisories in effect⁠. Check before you travel.

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  1. Revised Schedule - Northern Adventure - Adverse Weather - View details
  2. Sailing Cancellations - Salish Eagle and Revised Schedule - Salish Raven - View details
  3. Safe travel this summer - Last updated September 10, 2021 - View details

Vancouver (Horseshoe Bay)

Horseshoe Bay terminal is located in West Vancouver, at the west end of the Trans-Canada Highway. The terminal is a 25 minute drive from downtown Vancouver. Sailings departing from Horseshoe Bay provide service to Langdale (Sunshine Coast) and Snug Cove (Bowen Island).

Check-in times

For travel to Nanaimo (Departure Bay) with a reservation – Arrive at the terminal 30 to 120 minutes prior to the scheduled departure. Your booking will not be honoured and travel will be based on your order of arrival at the terminal if you arrive before booking check-in has opened, or after booking check-in has closed.

  • Booking check-in for foot passenger groups and vehicles opens 120 minutes prior to the scheduled departure.
  • Booking check-in for foot passenger groups and vehicles closes 30 minutes prior to the scheduled departure.

For travel without a reservation or on a non-bookable route – Travel is based on your order of arrival at the terminal. 

  • Ticket sales and check-in close 10 minutes prior to the scheduled sailing departure for foot passengers and vehicles

Assured Loading for travel between Vancouver (Horseshoe Bay) and Nanaimo (Departure Bay) – If you have an Assured Loading Card and plan to use it, arrive at the terminal 20 to 60 minutes prior to the scheduled departure and provide your card to the ticket agent.

Note: Assured Loading is not available for travel between Vancouver (Horseshoe Bay) and Sunshine Coast (Langdale).

Details

6750 Keith Rd ,
West Vancouver, V7W 2V1

Get directions >


Transit options

Terminal accessibility
  • Accessible washroom
  • Accessible parking
  • Wheelchairs available for boarding
  • Boarding assistance available
  • Wheelchair access to ferry
  • Elevator

Learn more about accessibility at our terminals.

Lost and found

If you lost an item while travelling with us, you can:

  • Report your lost item to the customer service desk at the terminal
  • Call 604-921-7414 Ext. 4

View lost and found policy

Terminal amenities
Parking      50% Available
50% long term parking available

Parking at Horseshoe Bay terminal is independently operated and managed by Impark.

Capacity: 482 spaces
Short term: 138
Long term: 344

Payment options:
PayByPhone App (requires stall number in long term lot only), hangTag (requires licence plate number), Visa, Mastercard and American Express.

Parking rates:
Short term – display your ticket on your dash. Exact change or credit card required for payment.

  • $1 for 15 minutes
  • $4 for 1 hour
  • $19 per day, ending at midnight
  • Multiple day parking allowed

Long term – stall number required to purchase parking. Take your ticket with you.

  • $10.50 for 6 hours
  • $14.75 for 12 hours
  • $17 for 24 hours
  • $8.50 for each additional 12 hour period after the first 24 hours.
  • Monthly passes available. Contact Impark for availability and rates.

Note:

  • If paying by credit card, enter your mobile phone number to receive a text notifying you that your parking is about to expire. You can then follow the text instructions to extend your parking up to 24 hours.
  • You can pay or extend your parking without signing up for the PayByPhone app. Visit PayByPhone.com, continue as a guest and follow the instructions (a new parking session will start). Your stall number will be required for long term parking.
  • Cash acceptance
    • Meters accept coins only—no change given.
    • One meter accepts bills/coins and provides change (yellow colour meter) located in long term lot. For long term parking only.

Parking host:

During COVID-19, parking host will be available occasionally for assistance at 778-838-9272.

Towing:

Mitchell's Towing: 604-982-0115

Service notices

Find a terminal