Travel advisory: Safe travel this fall - Last updated September 22, 2021 View ×

Your journey. Your safety. Our priority. 

Canada-wide recreational travel is back and all BC Ferries routes are open to all types of travel.

Extra cleaning and sanitizing measures will remain in place to ensure a safe travel experience for customers and crew this fall.

Following the direction of the Provincial Health Officer, as of September 2:

  • Masks are mandatory in all indoor public spaces on BC Ferries vessels and at terminals for all individuals 12 and older, with the following exceptions:
    • when inside a vehicle
    • when consuming food or drinks in designated areas
    • persons with a medical condition or disability that inhibits the ability to wear a mask
    • persons unable to place or remove a mask without assistance
    • BC Ferries employees working behind a physical barrier or within employee-only areas, provided physical distancing is maintained
  • Proof of vaccination is not required.
  • Be respectful of others’ personal space and continue to practice good hygiene, including frequent handwashing.
  • If you or anyone in your family feel sick stay home and get tested.
  • Find more information on BC’s Restart Plan and how it impacts your travel plans.

We’re asking customers to continue to heed Dr. Bonnie Henry's advice to be kind, be calm, and be safe. BC Ferries does not tolerate any abuse, including verbal abuse, towards its employees. Any customer who abuses an employee will be denied service. 
 

Travel to Indigenous Communities 

In keeping with BC’s Restart Plan, most Indigenous communities in BC are accepting visitors as of June 15th. Haida Gwaii will start to accept visitors from BC and across Canada from July 1st onwards. Before visiting, we recommend that you check the latest information available from the accommodation, activity and local transportation businesses you are planning to visit and use. 

Indigenous Tourism BC has a list of Indigenous communities and experiences in the province that are currently open and welcoming visitors, including tips on how to visit responsibly.
 

Foot passengers

When travelling, masks are mandatory in all indoor public spaces on BC Ferries vessels and at terminals for passengers 12 and older, with the above exceptions. Reservations for foot passengers are available for travel between Tsawwassen - Swartz Bay, Tsawwassen - Duke Point, Horseshoe Bay - Departure Bay, Tsawwassen - Southern Gulf Islands, and our North Coast routes, and can now be made online.  On all other routes, foot passengers will be accommodated on a first come, first served basis until passenger capacity has been reached, and tickets may be purchased at the terminal.

 

Additional information

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Cancelled sailings – day of travel

We'll do our best to get you on the next available sailing if your sailing is cancelled. Scheduled sailings may need to be cancelled from time-to-time as a result of severe weather conditions, mechanical difficulties or other unforeseen circumstances.
 

If you checked in at the terminal and the sailing is then cancelled

We will make every effort to load you on the next available sailing where space is available.

Customers with a booking on the next scheduled departure will be loaded in advance of customers from the cancelled sailing. If we are unable to load you on the next available sailing, you will be loaded in order of arrival at the terminal.

If you choose not to travel, return to the ticket booth to check out of the terminal. Your fares and any reservation fees will be automatically refunded to your original form of payment. Any changes made to your booking at the terminal will also be automatically refunded, with the exception of a cash or cash equivalent transactions, which need to be processed by a ticket agent at the terminal.

For the most up-to-date departure information, visit current conditions and check service notices.
 

If your sailing is cancelled before you check-in at the terminal

We will make every effort to move your booking to an alternate sailing, later in the day, based on space availability. This will occur at no cost to you, regardless of the fare you paid. Future sailings may have limited reservation space due to previous bookings.

If your booking is moved, you will be notified. If we are not able to move your booking, you will be notified in advance that your booking has been cancelled, your fares and any reservation fees will be refunded.

If you choose to travel without a booking on a later sailing, you can purchase a Standard at Terminal fare and be loaded on the next available sailing based on order of arrival at the terminal and deck space availability.

To get a refund for a cancelled sailing if you left the terminal without going through the ticket booth, you can also mail copies of your receipts to Customer Relations.

For the most up-to-date departure information, visit current conditions and check service notices.
 

Cancelled sailings – prior to day of sailing

In the event of schedule changes known in advance of the day of sailing, we will move you to the next scheduled sailing, based on space availability. This will occur at no cost to you, regardless of the fare you paid. Future sailings may have limited reservation space due to previous bookings.

If your booking is moved, you will be notified. If we are not able to move your booking, you will be notified in advance that your booking has been cancelled, your fares and any reservation fees will be refunded.

For the most up-to-date departure information, visit current conditions and check service notices.