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Job qualifications

Learn more about our most popular careers and view the job description and list of qualifications for each position.

Seasonal roles

Seasonal employees are employed for a specific period of time to complement regular staff levels during busy periods.

Customer Sales & Service Representatives
You are a results-oriented, team-focused individual with an aptitude for customer service and computer applications, and have excellent communication skills. As a first point of contact to the public, you:
  • Provide information and assistance regarding all aspects of BC Ferries' operations
  • Respond to passenger telephone inquiries and reservation requests using computerized reservations and information systems
  • Determine customer needs, input and confirm passenger information, and recommend products and services while providing professional and timely responses to customer queries

Qualifications
  • Positive attitude and excellent communication skills
  • One year of applied experience in sales and customer service
  • Intermediate to advanced proficiency with computers and applications, including: Microsoft Word, Excel and Outlook
  • Successful completion of Grade 12
First Engineer – Staffing Pool
As part of BC Ferries’ Staffing Pool, you maintain, monitor, and repair machinery and equipment on our ferries on a daily basis, including:
  • Perform pre-sailing routines, conduct watchkeeping duties, and observe and record information
  • Troubleshoot and perform routine maintenance
  • Oversee and assist in the transfer of fuel, lube oil and waste oil, and perform occasional tasks, including servicing sewage systems and purifiers
  • Test fuel injectors
  • Drain and clean cooling tanks
  • Assist with annual refits
 
Qualifications
  • Second Class Motor Certificate and valid Seafarer’s Medical.
Engine Room Assistants
You assist in the maintenance of mechanical, electrical, and propulsion systems of our ferries on a daily basis, including:
  • Monitor and maintain machinery
  • Provide watch relief
  • Conduct rounds
  • Perform general housekeeping duties
  • Assist engineers with maintenance work
  • Safety checks, drills and meetings

Qualifications
  • Marine Emergency Courses Survival Craft and STCW Basic Safety
  • Valid Seafarer’s Medical
  • Fourth Class Motor Certificate or Engine Room Rating Certificate (preferred) or completion of pre-apprenticeship Diesel Course or equivalent relative education and experience
Customer Service Attendants
You prepare and serve a variety of foods and beverages while ensuring cleanliness of the interior passenger and crew areas of our ferries on a daily basis, including:
  • Assist with the presentation of hot and cold menu items
  • Take food and beverage orders and relay order to the galley
  • Clear and clean tables and chairs in the passenger areas
  • Perform housekeeping and major cleaning routines throughout the ferry
  • Prepare food service facilities for opening
  • Provide a variety of information to passengers

Qualifications
  • Successful completion of Grade 12
  • Food Safe Level 1 or HAACP Certificate
  • Valid Seafarer’s Medical
  • Occupational First Aid Level 3
  • Serving it Right certifications may be required on certain ferries
Licensed Engineers – Casual
Working on a casual, on-call basis, you maintain, monitor, and repair machinery and equipment on the ferry, plus:
  • Perform pre-sailing routines, conduct watchkeeping duties, and observe and record information
  • Troubleshoot and perform routine maintenance
  • Oversee and assist in the transfer of fuel, lube oil, and waste oil, and perform occasional tasks including servicing sewage systems and purifiers
  • Test fuel injectors
  • Drain and clean injector cooling tanks
  • Assist with annual refits as required

Qualifications
  • First, Second, Third or Fourth Class Motor Certificate
  • Valid Seafarer’s Medical
First Engineer
You maintain, monitor, and repair machinery and equipment on the ferry on a daily basis, including:
  • Perform pre-sailing routines, conduct watchkeeping duties, and observe and record information
  • Troubleshoot and perform routine maintenance
  • Oversee and assist in the transfer of fuel, lube oil and waste oil
  • Perform occasional tasks including servicing sewage systems and purifiers
  • Test fuel injectors
  • Drain and clean injector cooling tanks
  • Assist with annual refits as required

Qualifications
  • Second Class Motor Certificate
  • Valid Seafarer’s Medical
Chief Engineer – Staffing Pool
As part of BC Ferries’ Staffing Pool, you maintain, monitor, and repair machinery and equipment on the ferry on a daily basis, including:
  • Perform pre-sailing routines, conduct watchkeeping duties, and observe and record information
  • Troubleshoot and perform routine maintenance
  • Oversee and assist in the transfer of fuel, lube oil and waste oil, and perform occasional tasks including servicing sewage systems and purifiers
  • Test fuel injectors
  • Drain and clean injector cooling tanks
  • Assist with annual refits as required

Qualifications
  • Third Class Motor Certificate
  • Valid Seafarer’s Medical
Mate/Relief Master – Casual
Working on a casual, on-call basis, you serve as Executive Officer in the conduct of deck department activities, including:
  • Loading/unloading vehicles and passengers
  • Navigation and ship husbandry
  • Passenger/Vehicle safety
  • Equipment inspections
  • Respond to emergency situations
  • Supervise crew in the delegation of duties
  • Provide training in crew fire, safety and boat drills

Qualifications
  • You are knowledgeable in applicable navigation equipment and techniques; international, federal and provincial regulations, safety and emergency procedures, and ship-handling principles
  • Master Mariner or Master, Near Coastal Certificate
  • Valid Seafarer’s Medical
Mate – Casual
Working on a casual, on-call basis, you serve as an Officer in the conduct of deck department activities, including:
  • Loading/Unloading vehicles and passengers
  • Navigation and ship husbandry
  • Passenger/Vehicle safety
  • Equipment inspections
  • Responding to emergency situations; supervising crew in the delegation of duties; and providing training in crew fire, safety, and boat drills.

Qualifications
  • You are knowledgeable in applicable navigation equipment and techniques; international, federal and provincial regulations, safety and emergency procedures, and ship-handling principles.
  • Chief Mate or Near Coastal Certificate
  • Valid Seafarer’s Medical
Mate
You serve as an Officer in the conduct of deck department activities, including:
  • Loading/Unloading vehicles and passengers
  • Navigation
  • Ship husbandry
  • Passenger/Vehicle safety
  • Equipment inspections
  • Responding to emergency situations; supervising crew in the delegation of duties; and providing training in crew fire, safety, and boat drills.

Qualifications
  • You are knowledgeable in applicable navigation equipment and techniques; international, federal and provincial regulations, safety and emergency procedures, and ship-handling principles.
  • Chief Mate or Near Coastal Certificate
  • Valid Seafarer’s Medical
Third Cooks
You prepare and cook hot and cold foods, using grilling, oven and/or deep frying equipment. You also:
  • Perform cleaning duties, including straining oil in deep fryers, cleaning grill surfaces and grease trays
  • Mop galley floors and clean appliances, deckheads and bulkheads as required
  • Assist in other areas of the galley including taking over the steam table, making toast, deep-fried food, sandwiches, and salads, and washing dishes

Qualifications
  • One-year Culinary Arts program
  • Two-year apprenticeship
Deckhands
As a primary point of contact to the public, you load and unload vehicle and passenger traffic, steer, control, and maintain the ferry, and provide general ships husbandry and ferry maintenance duties. You also:
  • Patrol the ferry for unusual situations and potential safety hazards
  • Ensure passenger compliance with regulations
  • Perform docking procedures
  • Conduct vehicle counts and safety equipment checks

Qualifications
  • STCW Basic Safety (MED A1 and MED B2)
  • Survival Craft (MED B1)
  • Valid Seafarer's Medical
  • Bridge Watch Rating certificate
Terminal Attendants
You are enthusiastic and reliable, performing traffic control, baggage, and custodian duties. You also:
  • Direct traffic during loading/unloading procedures
  • Maintain terminal buildings and grounds
  • Communicate with other shipboard and terminal staff to ensure the safe and efficient loading and unloading of ferry traffic
  • Respond to passenger queries

Qualifications
  • Valid BC Driver's License
Foot Passenger Ticket Agents
You are a positive, customer-focused individual responsible for calculating and collecting fares from walk-on passengers. You also:
  • Respond to passenger inquiries
  • Provide schedule and route information
  • Direct passengers and arrange for passenger assistance as necessary.
  • Perform revenue procedures and ensure the ticket booth is stocked with necessary revenue and transaction documents
Terminal Service Attendants
You are a dynamic team player that provides cleaning, routine maintenance and security for the terminal, while assisting with ferry loading, unloading and docking. You participate in:
  • Safety drills
  • Performing routine inspections
  • Identifying and reporting security breaches and potential hazards
  • Updating files and manuals and maintaining activity logs
  • Providing information and assistance to customers

Qualifications
  • Valid BC Driver's License
  • Operation of a forklift may be required
Warehouse Stockperson
You unload stores from trucks, checking quality and quantity against invoices. You also:
  • Check invoice prices and highlight discrepancies, ensuring rotation of stock
  • Pick up and compile orders, issue stores to the various departments and ferries
  • Maintain the warehouse and inventory
  • Clean equipment and operate vehicles and hoists to deliver goods to the ferries
  • Answer warehouse telephones and respond to inquiries regarding menu requirements, shipments, special orders and storage
  • Perform all duties in a way that is safe for co-workers

Casual roles


Casual employees are required to be available on-call, as required, with no guarantee of minimum hours. Most positions involve shiftwork. Casual assignments are frequently given with short notice, and most casual employees live close to where they work.

Licensed Engineers
You will maintain, monitor, and repair machinery and equipment on the ferry on a daily basis, plus:
  • Perform pre-sailing routines and watchkeeping duties
  • Troubleshoot and perform routine maintenance
  • Oversee and assist in the transfer of fuel, lube oil, and waste oil, and perform occasional tasks including servicing sewage systems and purifiers
  • Test fuel injectors
  • Drain and clean injector cooling tanks
  • Assist with annual refits as required

Qualifications
  • First, Second, Third or Fourth Class Motor Certificate
  • Valid Seafarer’s Medical
Mate/Relief Master
You serve as Executive Officer in the conduct of deck department activities, including:
  • Loading/unloading vehicles and passengers
  • Navigation
  • Ship husbandry
  • Passenger/vehicle safety
  • Equipment inspections
  • Respond to emergency situations
  • Supervise crew in the delegation of duties
  • Provide training in crew fire, safety, and boat drills
  • You are knowledgeable of applicable navigation equipment and techniques; international, federal and provincial regulations, safety and emergency procedures, and ship-handling principles

Qualifications
  • Master Mariner or Master, Near Coastal Certificate
  • Valid Seafarer’s Medical.
Mate – Casual
You serve as an Officer in the conduct of deck department activities, including:
  • Loading/unloading vehicles and passengers
  • Navigation
  • Ship husbandry
  • Passenger/vehicle safety
  • Equipment inspections
  • Respond to emergency situations
  • Supervise crew in the delegation of duties
  • Provide training in crew fire, safety, and boat drills
  • You are knowledgeable of applicable navigation equipment and techniques; international, federal and provincial regulations; safety and emergency procedures; and ship-handling principles.

Qualifications
  • Chief Mate
  • Chief Mate, Near Coastal Certificate
  • Valid Seafarer’s Medical
 

Permanent roles

Permanent employees work a set number of hours each month. Some positions may involve shiftwork.

Customer Sales & Service Representatives
Working on an on-call basis with varying shifts, you are a results-oriented, team-focused individual with an aptitude for customer service and computer applications and have excellent communication skills.
As a first point of contact to the public, you:
  • Provide information and assistance regarding all aspects of BC Ferries' operations
  • Respond to passenger telephone inquiries and reservation requests using computerized reservations and information systems
  • Determine customer needs, input and confirm passenger information, and recommend products and services while providing professional, timely responses to customer queries

Qualifications
  • Positive attitude and a minimum six months of customer service experience
First Engineer – Staffing Pool
You maintain, monitor, and repair machinery and equipment on the ferry, including:
  • Perform pre-sailing routines, conduct watchkeeping duties, and observe and record information
  • Troubleshoot and perform routine maintenance
  • Oversee and assist in the transfer of fuel, lube oil, and waste oil, and perform occasional tasks including servicing sewage systems and purifiers
  • Test fuel injectors
  • Drain and clean injector cooling tanks
  • Assist with annual refits as required

Qualifications
  • Second Class Motor Certificate
  • Valid Seafarer’s Medical
Engine Room Assistants
You assist in the maintenance of the mechanical, electrical, and propulsion systems of ferries, including:
  • Monitor and maintain machinery
  • Provide watch relief and conduct rounds
  • General housekeeping duties
  • Assist engineers with maintenance work
  • Perform safety checks and ensure emergency systems are in order
  • Participate in emergency and safety drills and attend safety meetings

Qualifications
  • Marine Emergency Courses Survival Craft and STCW Basic Safety
  • Fourth Class Motor Certificate or Engine Room Rating Certificate (preferred) or completion of pre-apprenticeship Diesel Course or equivalent relative education and experience
  • Valid Seafarer’s Medical
Customer Service Attendants
You prepare and serve a variety of foods and beverages while ensuring cleanliness of the interior passenger and crew areas of our ferries on a daily basis, including:
  • Assist with the presentation of hot and cold menu items
  • Take food and beverage orders and relay order to the galley
  • Clear and clean tables and chairs in the passenger areas
  • Perform housekeeping and major cleaning routines throughout the ferry
  • Prepare food service facilities for opening
  • Provide a variety of information to passengers

Qualifications
  • Successful completion of Grade 12
  • Food Safe Level 1 or HAACP Certificate
  • Valid Seafarer’s Medical
  • Occupational First Aid Level 3
  • Serving it Right certifications may be required on certain ferries
First Engineer
As part of BC Ferries’ Staffing Pool, you maintain, monitor, and repair machinery and equipment on our ferries on a daily basis, including:
  • Perform pre-sailing routines, conduct watchkeeping duties, and observe and record information
  • Troubleshoot and perform routine maintenance
  • Oversee and assist in the transfer of fuel, lube oil and waste oil and perform occasional tasks, including service sewage systems and purifiers
  • Test fuel injectors
  • Drain and clean injector cooling tanks
  • Assist with annual refits as required

Qualifications
  • Second Class Motor Certificate and valid Seafarer’s Medical
Chief Engineer – Staffing Pool
As part of BC Ferries’ Staffing Pool, you maintain, monitor, and repair machinery and equipment on the ferry on a daily basis, including:
  • Perform pre-sailing routines, conduct watchkeeping duties, and observe and record information.
  • Troubleshoot and perform routine maintenance
  • Oversee and assist in the transfer of fuel, lube oil, and waste oil, and perform occasional tasks including servicing sewage systems and purifiers
  • Test fuel injectors
  • Drain and clean injector cooling tanks
  • Assist with annual refits as required

Qualifications
  • Third Class Motor Certificate
  • Valid Seafarer’s Medical
Mate
You serve as an Officer in the conduct of deck department activities, including:
  • Loading/unloading vehicles and passengers
  • Navigation
  • Ship husbandry
  • Passenger/vehicle safety
  • Equipment inspections
  • Respond to emergency situations
  • Supervise crew in the delegation of duties
  • Provide training in crew fire, safety, and boat drills

Qualifications
  • You are knowledgeable of applicable navigation equipment and techniques; international, federal and provincial regulations, safety and emergency procedures, and ship-handling principles
  • Chief Mate, Near Coastal Certificate
  • Valid Seafarer’s Medical
Third Cooks
You prepare and cook hot and cold foods, using grilling, oven and/or deep-frying equipment. You also:
  • Perform cleaning duties including straining oil in deep fryers, cleaning grill surfaces and grease trays
  • Mop galley floors and clean appliances, deckheads and bulkheads as required
  • Assist in other areas of the galley including taking over the steam table, making toast, deep-fried food, sandwiches and salads, and wash dishes

Qualifications
  • One-year Culinary Arts program
  • Two-year apprenticeship
Deckhands
As a primary point of contact to the public, you load and unload vehicle and passenger traffic; steer, control, and maintain the ferry; and provide general ships husbandry and ferry maintenance duties. You also:
  • Patrol the ferry for unusual situations and potential safety hazards
  • Ensure passenger compliance with regulations
  • Perform docking procedures
  • Conduct vehicle counts and safety equipment checks

Qualifications
  • STCW Basic Safety (MED A1 and MED B2)
  • Survival Craft (MED B1)
  • Valid Seafarer's Medical
  • Bridge Watch Rating certificate
Terminal Attendants
You are enthusiastic and reliable, performing traffic control, baggage, and custodian duties. You also:
  • Direct traffic during loading/unloading procedures
  • Maintain terminal buildings and grounds
  • Communicate with other shipboard and terminal staff to ensure the safe and efficient loading and discharge of ferry traffic
  • Respond to passenger queries

Qualifications
  • Valid BC Driver's License
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Contractor’s guide to Freedom of Information

Foot Passenger Ticket Agents
You are a positive, customer-focused individual responsible for calculating and collecting fares from walk-on passengers. You will:
  • Respond to passenger inquiries
  • Provide schedule and route information
  • Direct passengers; and arrange for passenger assistance as necessary
  • Revenue procedures and ensure the ticket booth is stocked with necessary revenue and transaction documents
Terminal Service Attendants
You are a dynamic team player providing cleaning, routine maintenance, and security for the terminal, while assisting with ferry loading, unloading, and docking. You will:
  • Participate in safety drills
  • Perform routine inspections
  • Identify and report security breaches and potential hazards
  • Update files and manuals and maintain activity logs
  • Provide information and assistance to customers

Qualifications
  • Valid BC Driver's License
  • Operation of a fork lift may be required
All applicants must be a:
  • Canadian citizen or permanent resident
  • Minimum of 16 years of age for shore-based jobs
  • Minimum of 18 years of age for ferry-based positions

 Contact us

We're here to help. If you have any questions about job qualifications, you can reach us at:

hr@bcferries.com
Phone 250-978-1187
Fax 250-978-1225