Service notice - Sailing Cancellations

Posted:   Tuesday, March 24, 2026

Reissued: 11:38 am

Due to a mechanical difficulty with the pitch control on the Queen of New Westminster, the following additional sailings between Tsawwassen (Vancouver) and Swartz Bay (Victoria) for today, March 24, have been cancelled.

Previously Cancelled Sailings:
8:00 am departing Tsawwassen
10:00 am departing Swartz Bay

Additional Cancelled Sailings:
12:00 pm departing Tsawwassen
2:00 pm departing Swartz Bay

While our engineers continue to investigate the issue on our oldest vessel, at 62 years old, the following sailings are at risk of cancellation.

Sailings at Risk of Cancellation:
4:00 pm departing Tsawwassen
6:00 pm departing Swartz Bay
8:00 pm departing Tsawwassen
10:00 pm departing Swartz Bay

Other sailings on this route are expected to proceed as scheduled, including the 1:00 pm departure from Swartz Bay and 1:00 pm departure from Tsawwassen.

Alternate service is available via the Tsawwassen – Duke Point (Nanaimo) route. Click here to view the schedule.

If you have a booking on one of these cancelled sailings, you will hear from our Customer Service Centre who will let you know if we can fit you on an alternate sailing later today, or if your booking must be cancelled. In the case of a cancellation, we will refund your fees and/or fares.

Reserved customers and those checked-in at the terminal who are impacted by these cancelled sailing can find information about our compensation policy here. Receipts must be provided for compensation consideration.

We appreciate your patience and apologize for any inconvenience you may experience as a result of these cancellations. We are working to fix this and will keep you informed as more information becomes available. As soon as the problem is resolved, the vessel will commence service.

For up-to-date sailing and departure information, check Current Conditions, follow @BCFerries on X or phone 1-888-223-3779 for further assistance.