Updated: 5:25 pm

One of our customers experienced a medical emergency that required immediate medical attention on an earlier sailing. As a result, the 4:00 pm vessel sailing on our Departure Bay (Nanaimo) to Horseshoe Bay (Vancouver) route is currently operating 56 minutes behind schedule.

We expect the 6:20 pm departing Horseshoe Bay, the 8:30 pm departing Departure Bay, and the 10:40 pm departing Horseshoe Bay sailings to also be delayed. Please check Current Conditions if you are looking to travel with us today.

If you have a reservation on an upcoming sailing today, please arrive during the check-in window noted in your booking confirmation email to maintain your reserved status. This ensures we can stage your vehicle at the terminal ahead of standby customers and those reserved on later sailings. 

Your patience is appreciated and we apologize for any inconvenience you may experience as a result of this delay. We wish our fellow passenger a speedy recovery.

For up-to-date sailing and departure information, check Current Conditions, follow @BCFerries on X or phone 1-888-223-3779 for further assistance.

Updated: Friday, March 20, 2026

Horseshoe Bay (Vancouver)
Infrastructure Program

Several projects related to the Horseshoe Bay Infrastructure Program are now underway. While no sailing cancellations associated with this work are planned, vehicle and foot passengers may notice changes to traffic and loading patterns. Please follow the direction of terminal personnel. Vehicle passengers, we also ask that you check your ticket for your assigned lane number, as all staging lanes have changed.

Terminal Construction – November 2025 to May 2026

In this phase of the Horseshoe Bay Infrastructure Program, the following is planned:

• Installing a temporary control tower - Complete
• Removing a pedestrian footbridge - Complete
• Removing the existing control tower - Complete
• Decommissioning the elevated deck structure - underway
• Pile driving (End of March to mid-May) (daytime only)

Periodic night work can be expected from January to May 2026. Please see the BC Ferries projects page for additional information, mitigations and dates of night work.

Waiting Room A staircases upgrade – February to end of April, 2026

During construction, access for Bowen Island and Langdale bound foot passengers to Waiting Room A from ground level will be via the elevator only.

Please follow signage and directions from terminal staff.  

Long-term Parking Reduced 

Parking availability in the surface lot adjacent to the Horseshoe Bay terminal building has been reduced due to construction.

Additional parking is available at:

• BC Ferries parkade south of the terminal (entrance on the left after entering the village)
• Lion’s Mark parking lot, located across the street

If you are picking up passengers, please note the drop-off/pick-up area has a maximum wait time of three minutes.

We will provide updates through Service Notices should there be any impact to operations.

Thank you to our customers and neighbours for your patience and understanding as we complete these necessary improvements.

For up-to-date sailing and departure information, check Current Conditions, follow @BCFerries on X or phone 1-888-223-3779 for further assistance.