Email us
Vacations Centre
vacations@bcferries.com
Group travel
group.travel@bcferries.com
(or complete a group travel booking form)
Give us a call or connect on social media
7:00 am – 10:00 pm, Monday – Friday
7:00 am – 7:00 pm, Saturday & Sunday
- 1-888-BC FERRY (1-888-223-3779), Canada & USA
- Follow us on Twitter @BCFerries for service updates
- Find us on Facebook, Instagram, LinkedIn and YouTube
Additional numbers
- From outside Canada & USA (applicable toll charges apply): +1 250-386-3431
- BC Ferries Vacations toll-free from outside Canada & USA: +800 1 BC FERRY (+800 1 223-3779)
- From your Rogers or Telus mobile phone: *BCF (*223)
- From TTY, call 711 (provide toll-free number 1-888-223-3799 to Telus relay operator)
Share your thoughts
Make a claim
Lost & found
- Call 1-888-BC-FERRY (1-888-223-3779) if you're looking for an item within 15 days of travel (30 days for wallets and purses), or visit the customer service desk at the terminal
- View policy and contact information
Scam alerts
- Be on the lookout for fraudsters posing as legitimate BC Ferries representatives
- Learn how to avoid email, phone and online scams
Visit our Vacations Centre
9:00 am – 6:00 pm Monday – Friday10:00 am – 5:30 pm Saturday & Sunday
- 1010 Canada Place, Vancouver, BC V6C 0B9
Corporate office
Suite 500 – 1321 Blanshard Street, Victoria, BC V8W 0B7