Travel Advisory: COVID-19 Update - Important information - Last updated November 23, 2020 View ×

BC Ferries remains committed to ensuring coastal communities have reliable access to essential goods and supplies. Our priority is the health and safety of our customers and employees, and the company will strictly adhere to provincial and federal guidelines.

We encourage our customers to continue to heed Dr. Bonnie Henry’s advice to be calm, be kind, and be safe. Our vessel and terminal staff are working hard to adjust to changing circumstances and to implement protocols and procedures that keep everyone safe and healthy. BC Ferries does not tolerate any abuse, including verbal abuse, towards its employees. A customer who abuses an employee will be denied service.

On November 19, 2020 Dr. Bonnie Henry announced an update to the COVID-19 restrictions (in effect November 7 - December 7, 2020), for more information click here. BC Ferries advises customers to avoid non-essential travel at this time – this includes travel into and out of B.C. and between regions of the province. If this new Provincial Health Officer restriction affects your travel plans please contact us to change or cancel your booking. Reservations fees for existing bookings will be refunded if travel must be cancelled as a result of Provincial Health Order (PHO) travel restrictions, please contact us in advance of travel. This applies to travel occurring during the PHO travel restriction period. 

 

Masks are mandatory

All passengers must wear non-medical masks or face coverings when at terminals and on board ferries except:

  • When inside a vehicle
  • When consuming food or drinks, provided physical distancing is maintained
  • Children under 2 years of age
  • Medical condition or disability that inhibits the ability to wear a mask
  • Persons unable to place or remove a mask without assistance
  • BC Ferries employees working behind a physical barrier or within employee only areas provided physical distancing is maintained

 

* In the event that a passenger cannot wear a mask or face covering due to medical reasons, BC Ferries may require passengers to present documentation from a healthcare professional. This is a new Transport Canada requirement for ferry operators across Canada.

Passengers are reminded to continue to maintain physical distance while wearing a mask.
 
As defined by the Public Health Agency of Canada, a mask should fit securely to the head with ties or ear loops, be made of at least two layers of tightly woven material fabric (such as cotton or linen) and be large enough to completely and comfortably cover the nose and mouth without gaping.

 

Transport Canada - Closed deck regulation - reinstatement on September 30th

The temporary flexibility Transport Canada granted ferry operators that allows passengers to remain in their vehicle on enclosed vehicle decks is being rescinded by the regulator on September 30th, 2020. Transport Canada allowed this temporary flexibility earlier this summer in response to COVID-19. BC Ferries must comply with Transport Canada regulations. Starting on September 30th, passengers loaded on enclosed lower decks will be required to leave their vehicles.

Learn more about the reinstatement of the Transport Canada regulation

View frequently asked questions

 

Transport Canada - COVID-19 screening

For any route longer than 30 minutes, BC Ferries will screen all customers for COVID-19 symptoms and restrict travel to any customer that does not meet the screening requirements, as per the federal guidelines.

Prior to entering a BC Ferries’ terminal, customers need to answer the following questions:

  1. Do you have a fever and a cough?
  2. Do you have a fever and breathing difficulty?
  3. Have you been refused boarding in the past 14 days due to a medical reason related to COVID-19?
  4. Are you the subject of a provincial/territorial or local public health order? Note: A provincial/territorial or local public health order is typically a quarantine order issued to a person who has tested positive or is presumed positive to COVID-19
  5. Are you in possession of a face covering that covers your mouth and nose, and do you agree to wear this covering when outside your vehicle at terminals and while on board ferries?

If you answer yes to any of questions 1 to 4 and/or no to question 5 above, or refuse to answer any of the questions, BC Ferries will deny you boarding. Customers not displaying symptoms and under a directive to self-isolate at home may be permitted on board but will be required to maintain physical distance by remaining in their vehicle.

BC Ferries has implemented measures in order to ensure that customers with serious medical conditions and a need for time sensitive treatments are able to continue to travel. Customers can communicate their travel needs to the ticket agent when they arrive at the terminal. Reservations are recommended, but non-reserved travel will be prioritized based on the essential travel needs.

View more details on Transport Canada’s announcement

Book in advance to avoid lengthy waits as sailings are limited. Check-in processing takes longer due to screening protocols in place.

 

Northern routes

For more information on our current Northern schedules, visit bcferries.com/schedules.

Many communities served by BC Ferries have issued advisories to travelers notifying them of limited supplies, healthcare equipment and resources. These communities include Haida Gwaii, Bella Bella, Klemtu, and Bella Coola. Customers should inform themselves of local situations and remain committed to essential travel only.
For more information about travel and restrictions in these northern communities, see:

Foot passengers

When travelling, we require customers wear a face covering onboard or in our terminals. Reservations for foot passengers are available for travel between Tsawwassen - Southern Gulf Islands and our North Coast routes, and can now be made online.  On all other routes, foot passengers will be accommodated on a first come, first served basis until passenger capacity has been reached, and tickets may be purchased at the terminal.

 

BC Ferries Vacations

Customers with BC Ferries Vacation bookings affected by the COVID-19 restrictions (in effect November 7 - December 7, 2020) can contact us to change or cancel their booking. If you require immediate assistance, please contact BC Ferries Vacations at 1-888-223-3779 Ext. 3, or email vacations@bcferries.com. Vacations Call Centre business hours are:

  • Monday – Friday: 8:30 am – 5 pm
  • Weekends and statutory holidays: 9 am – 5 pm

 

Additional information

  • Customers requiring wheelchair assistance: We are unable to provide wheelchair assistance at terminals or on board ferries. If you require a wheelchair, request one at the terminal. We ask that you travel with your own wheelchair assistant if required.

  • For more information on travelling with BC Ferries during the COVID-19 Pandemic click here
  • Updates from our President and CEO Mark Collins

Vehicles with U.S. license plates travelling on the Ferries

Canada Border Services Agency is screening people entering Canada at the borders. BC Ferries does not have a mandate to restrict travel.

 

We’re in this together

We are proud of the work our dedicated employees continue to provide during this situation. Crews have been taking, and will continue to take, extra measures to ensure continued safe transport of critical goods and supplies to coastal B.C. communities. If you have a chance to relay a ‘thank-you’ to our teams online, please do.

BC Ferries provides a lifeline to remote and to coastal communities in British Columbia, and will continue to provide vital services, such as delivering medical supplies and groceries to support communities.

For more information on all the steps BC Ferries is taking during COVID-19, visit our COVID-19 response page. For more information on schedules visit bcferries.com/schedules. BC Ferries hopes to resume the levels of service customers have come to expect soon.

Read more

Find the perfect city for your next getaway. Choose from bustling cities full of life, to smaller cities known for skiing and watersports, to quaint seaside towns, and everything in between.

Cities

Filter by:


Coastal landscape view of Pacific Rim National Park and the surrounding mountains in Tofino BC

Tofino

Explore Tofino and the majestic beauty of Clayoquot Sound on the west coast of Vancouver Island. The village of Tofino has a laid-back surfers vibe, with a wide selection of restaurants and lots of wildlife watching and storm watching opportunities. The surrounding area is made up of lush, old-growth forests and expansive white sandy beaches. This incredible area is the perfect starting point for exhilarating activities, like coldwater surf lessons or kayaking, or relaxing getaways. 

Golden hour at Nimmo Bay Wilderness Resort in the summer near Port Hardy

Port Hardy

Travel to the north of Vancouver Island to the active community of Port Hardy—providing lots of opportunities to enjoy the outdoors all year long, or somewhere to simply relax before boarding the ferry to travel to northern British Columbia.

Cowichan Bay Marina at dusk with remaing sun shining off boats on Vancouver Island British Columbia

Cowichan Bay

The waterfront fishing village of Cowichan Bay sits at the head of a beautiful and natural harbour, which is the main focal point of the town, where shops, cafés, galleries and homes float on the water. Dine out on some of the best seafood in the area, relax in waterfront cafés, or take part in a variety of water activities. 

Coastline of Port Alberni with Camper Trailer driving along road

Port Alberni

Drive to Port Alberni for a variety of activities and attractions. Close to Barkley Sound, Clayoquot Sound and the Pacific Rim National Park, Port Alberni is the perfect base for exploring the west coast of Vancouver Island.

Crowd of people walking through Richmond night market at dusk

Richmond

Just 25 minutes from Tsawwassen terminal, and only 20 minutes south of downtown Vancouver, and home to Vancouver International Airport, Richmond provides an ideal place to relax that’s still close to all the attractions of Vancouver. 

An aerial landscape view of Powell River by the water and in front of local mountains on the Sunshine Coast BC

Powell River

Low rainfall and a year-round moderate climate provides great conditions for year-round outdoor pursuits in Powell River, the perfect location for any getaway. 

Aerial landscape view of the islands and mountains in Desolation Sound on the Sunshine Coast BC

Desolation Sound

Explore BC’s largest marine park, Desolation Sound, along the Sunshine Coast, and delve into the many inlets, islets, coves and bays. Enjoy exploring the 8,449 hectares of steep forested hills, saltwater lagoons, sheltered bays, secluded beaches and crystal-clear lakes.

Mr PG the mascot of Prince George holding Canadian flag at sunset in British Columbia

Prince George

Take a scenic adventure along Highway 16 from Prince Rupert to visit Price George, known as the Northern Capital of BC. With over 100 city parks and almost 100 km of trails, there’s lots of fun to have in the great outdoors. 

The suspension bridge at the SeatoSky Gondola during the winter in Squamish British Columbia

Squamish

Visit the Outdoor Recreational Capital of Canada offering a variety of activities for both exhilarating adventure seekers and gentle explorers. Located between Whistler and Vancouver, the vibrant community of Squamish is well known for world-class rock climbing, hiking, mountain biking and windsurfing.

The exterior dock surrounded by water and mountains at the Quaaout Lodge and Spa in Chase BC

Chase

Located where the South Thompson River joins Little Shuswap Lake, Chase is a small, quiet village, perfect for relaxing along the Lake, or enjoying a huge variety of water sports.

View of cityscape in Revelstoke surrounded my clouds and mountains

Revelstoke

Nestled in the Kootenay Rockies, Revelstoke is a picturesque mountainside community boasting spectacular views and endless outdoor adventure. Discover world-class skiing, snowmobiling, hiking, kayaking and a vibrant local arts community in this year-round destination. 

Person walking on wooden boardwalk alongside beach in Parksville on Vancouver Island

Parksville

Drive 30 minutes north from Nanaimo to visit Parksville, offering long sandy beaches, lots of water sports, and plenty of arts and crafts to suit all tastes. Known as Canada's Riviera, Parksville is the perfect destination for romantic getaways and family fun. 

Showing 1-12 of 69

{media1}

Quality. Value. Trusted. 
Let us take the stress out of planning your next coastal BC getaway. Save when you bundle your ferry travel with hand-picked hotels and activities.