Your journey. Your safety. Our priority.
Canada-wide recreational travel is back and all BC Ferries routes are open to all types of travel.
Extra cleaning and sanitizing measures will remain in place to ensure a safe travel experience for customers and crew this fall.
Following the direction of the Provincial Health Officer, as of October 12:
- Masks are mandatory in all indoor public spaces on BC Ferries vessels and at terminals for all passengers 5 and older, with the following exceptions:
- when inside a vehicle
- when consuming food or drinks in designated areas
- persons with a medical condition or disability that inhibits the ability to wear a mask
- persons unable to place or remove a mask without assistance
- BC Ferries employees working behind a physical barrier or within employee-only areas, provided physical distancing is maintained
- Proof of vaccination is not required.
- Be respectful of others’ personal space and continue to practice good hygiene, including frequent handwashing.
- If you or anyone in your family feel sick stay home and get tested.
- Find more information on BC’s Restart Plan and how it impacts your travel plans.
We’re asking customers to continue to heed Dr. Bonnie Henry's advice to be kind, be calm, and be safe. BC Ferries does not tolerate any abuse, including verbal abuse, towards its employees. Any customer who abuses an employee will be denied service.
Travel to Indigenous Communities
In keeping with BC’s Restart Plan, most Indigenous communities in BC are accepting visitors as of June 15th. Haida Gwaii will start to accept visitors from BC and across Canada from July 1st onwards. Before visiting, we recommend that you check the latest information available from the accommodation, activity and local transportation businesses you are planning to visit and use.
Indigenous Tourism BC has a list of Indigenous communities and experiences in the province that are currently open and welcoming visitors, including tips on how to visit responsibly.
When travelling, masks are mandatory in all indoor public spaces on BC Ferries vessels and at terminals for passengers 5 and older, with the above exceptions. Reservations for foot passengers are available for travel between Tsawwassen - Swartz Bay, Tsawwassen - Duke Point, Horseshoe Bay - Departure Bay, Tsawwassen - Southern Gulf Islands, and our North Coast routes, and can now be made online. On all other routes, foot passengers will be accommodated on a first come, first served basis until passenger capacity has been reached, and tickets may be purchased at the terminal.
Pender Island (Otter Bay)
Otter Bay terminal is located on the northwest side of Pender Island. Pender Island is one of the Southern Gulf Islands on BC’s south coast. Sailings departing from Otter Bay provide service to Galiano, Mayne, Salt Spring, Saturna, Vancouver (Tsawwassen) and Victoria (Swartz Bay).
For travel to Vancouver (Tsawwassen) with a reservation – Arrive at the terminal 30 to 60 minutes prior to the scheduled departure. Your booking will not be honoured and travel will be based on your order of arrival at the terminal if you arrive before booking check-in has opened, or after booking check-in has closed.
- Booking check-in opens 60 minutes prior to the scheduled departure for foot passengers and vehicles
- Booking check-in closes 30 minutes prior to the scheduled departure for foot passengers and vehicles
For travel without a reservation or on a non-bookable route – Travel is based on your order of arrival at the terminal.
- Ticket sales and check-in for foot passengers close 5 minutes prior to the scheduled sailing departure
- Ticket sales and check-in for vehicles close 3 minutes prior to the scheduled sailing departure
- Accessible washroom
- Wheelchairs available for boarding
- Boarding assistance available
If you lost an item while travelling with us, call:
- 604-943-9331 Ext. 4 if you were travelling between Vancouver (Tsawwassen) and the Southern Gulf Islands
- 250-656-5571 Ext. 4 if you were travelling between the Southern Gulf Islands and Victoria (Swartz Bay)
Limited free parking at terminal (48-hour limit). See ticket agent for details.