Checking your vehicle for damage
If your EV is immobile (unable to move under its own power), you will need to check whether it exhibits signs of damage listed under the categories of damaged or undamaged/cosmetically damaged. We have included the definitions below along with some visual examples to help you plan accordingly.
If your EV arrives at the terminal under its own power, it must meet the same Motor Vehicle Act & Regulations requirements as any other vehicle, regardless of fuel type. Our crew will make the final determination on travel eligibility based on safety requirements.
Decisions regarding travel with damaged EVs are made for safety reasons. Please treat our staff and fellow passengers with respect at all times. Abusive conduct or comments will not be tolerated and may result in denial of service.