Travel advisory: Safe travel this fall - Last updated September 22, 2021 View ×

Your journey. Your safety. Our priority. 

Canada-wide recreational travel is back and all BC Ferries routes are open to all types of travel.

Extra cleaning and sanitizing measures will remain in place to ensure a safe travel experience for customers and crew this fall.

Following the direction of the Provincial Health Officer, as of September 2:

  • Masks are mandatory in all indoor public spaces on BC Ferries vessels and at terminals for all individuals 12 and older, with the following exceptions:
    • when inside a vehicle
    • when consuming food or drinks in designated areas
    • persons with a medical condition or disability that inhibits the ability to wear a mask
    • persons unable to place or remove a mask without assistance
    • BC Ferries employees working behind a physical barrier or within employee-only areas, provided physical distancing is maintained
  • Proof of vaccination is not required.
  • Be respectful of others’ personal space and continue to practice good hygiene, including frequent handwashing.
  • If you or anyone in your family feel sick stay home and get tested.
  • Find more information on BC’s Restart Plan and how it impacts your travel plans.

We’re asking customers to continue to heed Dr. Bonnie Henry's advice to be kind, be calm, and be safe. BC Ferries does not tolerate any abuse, including verbal abuse, towards its employees. Any customer who abuses an employee will be denied service. 
 

Travel to Indigenous Communities 

In keeping with BC’s Restart Plan, most Indigenous communities in BC are accepting visitors as of June 15th. Haida Gwaii will start to accept visitors from BC and across Canada from July 1st onwards. Before visiting, we recommend that you check the latest information available from the accommodation, activity and local transportation businesses you are planning to visit and use. 

Indigenous Tourism BC has a list of Indigenous communities and experiences in the province that are currently open and welcoming visitors, including tips on how to visit responsibly.
 

Foot passengers

When travelling, masks are mandatory in all indoor public spaces on BC Ferries vessels and at terminals for passengers 12 and older, with the above exceptions. Reservations for foot passengers are available for travel between Tsawwassen - Swartz Bay, Tsawwassen - Duke Point, Horseshoe Bay - Departure Bay, Tsawwassen - Southern Gulf Islands, and our North Coast routes, and can now be made online.  On all other routes, foot passengers will be accommodated on a first come, first served basis until passenger capacity has been reached, and tickets may be purchased at the terminal.

 

Additional information

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Freedom of Information and Protection of Privacy Act (FOIPP Act)

You can request access to records that are not routinely available by making a Freedom of Information (FOI) request. Anyone can make a request—there are no restrictions on your location, age (if over 12), or nationality.
 

Before you make a request

You may be able to find the information you need (at no cost to you) on our website. If you’re unable to find the information, you can make an FOI request.
 
  • Records you can request: The FOIPP Act applies to all records within BC Ferries’ custody or control, including general records, or records containing personal information—personal records.
  • Cost: Requests for your own personal records are free. General records requests may be subject to a fee.
 

To make an FOI request

Describe the records you are requesting as accurately as possible, and limit your request to only the records you need. Overly complex or too generic requests will take longer to process and may result in higher fees for general records.

We will respond to your request, subject to any extensions permitted under the FOIPP Act, within 30 working days after your request is received.

General records are corporate records of a non-personal nature. 


Personal records contain personal information about yourself, a child or another individual, e.g., an individual’s name, address or telephone number. Personal requests must be signed. 
 

Additional links

For requests made within the last year: For requests completed one-to-three years ago:
Can I keep up-to-date on requests made by others?
Yes. BC Ferries will send email notifications to those interested when records (except personal information) are made available to a requestor through the Freedom of Information process. 

Enter your email address below to express interest in receiving FOI request updates via email.

Contact us

We're here to help. If you have any questions about Freedom of Information, you can reach us at:
FOIPP@bcferries.com
250-978-1502

Head Office
Suite 500 - 1321 Blanshard Street
Victoria, BC V8W 0B7