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For Immediate Release
21-040
August 24, 2021

Mandatory masks policy returns at BC Ferries

As of Aug. 25, customers must wear mask while travelling


VICTORIA – Following the Aug. 24 announcement by the Public Health Officer, masks will be once again mandatory in all indoor public spaces, regardless of vaccination status, on BC Ferries vessels and at terminals starting Aug. 25 for customers 12 years of age and older.

Some exceptions will apply to the policy, such as if a customer is inside a vehicle or consuming food or drinks in designated areas for this purpose. Also exempt are customers with an underlying medical condition or disability that inhibits the ability to wear a mask, those who are unable to place or remove a face covering without assistance, and children under 12 years of age. In the event that a passenger cannot wear a mask due to medical reasons, BC Ferries may require passengers to present documentation from a healthcare professional.

BC Ferries has a number of additional preventive measures in place allowing customers to remain in their vehicles on open or upper car decks during the sailing, enhanced cleaning, sanitization stations and physical barriers.

BC Ferries asks customers to respect fellow passengers and crew. The company has a zero tolerance policy for abuse, including verbal abuse, towards employees. Employees are professionals doing their best to meet everyone’s needs. Service will be denied to customers who abuse employees. Travel bans can be imposed.
           
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Media Contact:
BC Ferries, Media Relations
Victoria: (250) 978-1267

Customer Contact:
Victoria: (250) 410-1465
Toll-free: 1-888-BCFERRY (1-888-223-3779)

Note to newsrooms: For urgent media inquiries off-hours, call our emergency line at (250) 516-7211.