Travel Advisory: COVID-19 Update - Important information - Last updated January 11, 2021 View ×

BC Ferries remains committed to ensuring coastal communities have reliable access to essential goods and supplies. Our priority is the health and safety of our customers and employees, and the company will strictly adhere to provincial and federal guidelines.

We encourage our customers to continue to heed Dr. Bonnie Henry’s advice to be calm, be kind, and be safe. Our vessel and terminal staff are working hard to adjust to changing circumstances and to implement protocols and procedures that keep everyone safe and healthy. BC Ferries does not tolerate any abuse, including verbal abuse, towards its employees. A customer who abuses an employee will be denied service.

On January 7, 2021 Dr. Bonnie Henry announced an update to the COVID-19 restrictions (in effect November 7 - February 5, 2021), for more information click here. BC Ferries advises customers to avoid non-essential travel at this time – this includes travel into and out of B.C. and between regions of the province. If this new Provincial Health Officer restriction affects your travel plans please contact us to change or cancel your booking. Reservations fees for existing bookings will be refunded if travel must be cancelled as a result of Provincial Health Order (PHO) travel restrictions, please contact us in advance of travel. This applies to travel occurring during the PHO travel restriction period. 

 

Masks are mandatory

All passengers must wear non-medical masks or face coverings when at terminals and on board ferries except:

  • When inside a vehicle
  • When consuming food or drinks, provided physical distancing is maintained
  • Children under 2 years of age
  • Medical condition or disability that inhibits the ability to wear a mask
  • Persons unable to place or remove a mask without assistance
  • BC Ferries employees working behind a physical barrier or within employee only areas provided physical distancing is maintained

 

* In the event that a passenger cannot wear a mask or face covering due to medical reasons, BC Ferries may require passengers to present documentation from a healthcare professional. This is a new Transport Canada requirement for ferry operators across Canada.

Passengers are reminded to continue to maintain physical distance while wearing a mask.
 
As defined by the Public Health Agency of Canada, a mask should fit securely to the head with ties or ear loops, be made of at least two layers of tightly woven material fabric (such as cotton or linen) and be large enough to completely and comfortably cover the nose and mouth without gaping.

 

Transport Canada - Closed deck regulation - reinstatement on September 30th

The temporary flexibility Transport Canada granted ferry operators that allows passengers to remain in their vehicle on enclosed vehicle decks is being rescinded by the regulator on September 30th, 2020. Transport Canada allowed this temporary flexibility earlier this summer in response to COVID-19. BC Ferries must comply with Transport Canada regulations. Starting on September 30th, passengers loaded on enclosed lower decks will be required to leave their vehicles.

Learn more about the reinstatement of the Transport Canada regulation

View frequently asked questions

 

Transport Canada - COVID-19 screening

For any route longer than 30 minutes, BC Ferries will screen all customers for COVID-19 symptoms and restrict travel to any customer that does not meet the screening requirements, as per the federal guidelines.

Prior to entering a BC Ferries’ terminal, customers need to answer the following questions:

  1. Do you have a fever and a cough?
  2. Do you have a fever and breathing difficulty?
  3. Have you been refused boarding in the past 14 days due to a medical reason related to COVID-19?
  4. Are you the subject of a provincial/territorial or local public health order? Note: A provincial/territorial or local public health order is typically a quarantine order issued to a person who has tested positive or is presumed positive to COVID-19
  5. Are you in possession of a face covering that covers your mouth and nose, and do you agree to wear this covering when outside your vehicle at terminals and while on board ferries?

If you answer yes to any of questions 1 to 4 and/or no to question 5 above, or refuse to answer any of the questions, BC Ferries will deny you boarding. Customers not displaying symptoms and under a directive to self-isolate at home may be permitted on board but will be required to maintain physical distance by remaining in their vehicle.

BC Ferries has implemented measures in order to ensure that customers with serious medical conditions and a need for time sensitive treatments are able to continue to travel. Customers can communicate their travel needs to the ticket agent when they arrive at the terminal. Reservations are recommended, but non-reserved travel will be prioritized based on the essential travel needs.

View more details on Transport Canada’s announcement

Book in advance to avoid lengthy waits as sailings are limited. Check-in processing takes longer due to screening protocols in place.
 

Malahat Nation

Malahat Nation is currently under a Shelter in Place order that took effect January 8, 2021.

We ask that all Mill Bay ferry customers please wear a mask when on, or transiting to BC Ferries Mill Bay terminal outside of a vehicle. Commuting customers please see the request below from Malahat Nation regarding parking on Mill Bay Road.

For further information, please see malahatnation.com.

 

Northern routes

For more information on our current Northern schedules, visit bcferries.com/schedules.

Many communities served by BC Ferries have issued advisories to travelers notifying them of limited supplies, healthcare equipment and resources. These communities include Haida Gwaii, Bella Bella, Klemtu, and Bella Coola. Customers should inform themselves of local situations and remain committed to essential travel only.
For more information about travel and restrictions in these northern communities, see:

Foot passengers

When travelling, we require customers wear a face covering onboard or in our terminals. Reservations for foot passengers are available for travel between Tsawwassen - Southern Gulf Islands and our North Coast routes, and can now be made online.  On all other routes, foot passengers will be accommodated on a first come, first served basis until passenger capacity has been reached, and tickets may be purchased at the terminal.

 

BC Ferries Vacations

Customers with BC Ferries Vacation bookings affected by the COVID-19 restrictions (in effect November 7 - February 5, 2021) can contact us to change or cancel their booking. If you require immediate assistance, please contact BC Ferries Vacations at 1-888-223-3779 Ext. 3, or email vacations@bcferries.com. Vacations Call Centre business hours are:

  • Monday – Friday: 8:30 am – 5 pm
  • Weekends and statutory holidays: 9 am – 5 pm

 

Additional information

  • Customers requiring wheelchair assistance: We are unable to provide wheelchair assistance at terminals or on board ferries. If you require a wheelchair, request one at the terminal. We ask that you travel with your own wheelchair assistant if required.

  • For more information on travelling with BC Ferries during the COVID-19 Pandemic click here
  • Updates from our President and CEO Mark Collins

Vehicles with U.S. license plates travelling on the Ferries

Canada Border Services Agency is screening people entering Canada at the borders. BC Ferries does not have a mandate to restrict travel.

 

We’re in this together

We are proud of the work our dedicated employees continue to provide during this situation. Crews have been taking, and will continue to take, extra measures to ensure continued safe transport of critical goods and supplies to coastal B.C. communities. If you have a chance to relay a ‘thank-you’ to our teams online, please do.

BC Ferries provides a lifeline to remote and to coastal communities in British Columbia, and will continue to provide vital services, such as delivering medical supplies and groceries to support communities.

For more information on all the steps BC Ferries is taking during COVID-19, visit our COVID-19 response page. For more information on schedules visit bcferries.com/schedules. BC Ferries hopes to resume the levels of service customers have come to expect soon.

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Dangerous goods sailing schedule

 

Victoria (Swartz Bay) Mayne Island (Village Bay)-Galiano Island (Sturdies Bay)

Select Sundays as displayed below:

2020:

  • Sept 13, 27
  • Oct 11, 25
  • Nov 8, 22
  • Dec 6, 20
2021:
  • Jan 3, 17, 31
  • Feb 14, 28
  • Mar 14, 28
     
Swartz Bay Time Village Bay Time Sturdies Bay Time
To Village Bay 5:45 AM To Sturdies Bay 11:05 AM To Village Bay 11:45 AM
To Sturdies Bay
(1 stop PVB)
5:45 AM To Swartz Bay 12:15 PM To Swartz Bay
(1 stop PVB)
11:45 AM


Victoria (Swartz Bay) Pender Island (Otter Bay) Saturna Island (Lyall Harbour)

Select Sundays as displayed below:

2020:

  • Sept 20
  • Oct 4, 18
  • Nov 1, 15, 29
  • Dec 13, 27
2021:
  • Jan 10, 24
  • Feb 7, 21
  • Mar 7, 21
     
Swartz Bay Time Otter Bay Time Lyall Harbour Time
To Otter Bay 5:45 AM To Lyall Harbour 6:35 AM To Otter Bay 11:30 AM
To Lyall Harbour
(1 stop POB)
5:45 AM To Swartz Bay 12:15 PM To Swartz Bay
(1 stop POB)
11:30 AM


Salt Spring Island (Vesuvius Bay) Crofton

July 1, 2020 – March 31, 2021

Vesuvius Time Crofton Time
Monday & Thursday 6:45 PM Monday & Thursday 2:20 PM
Wednesday 4:15 PM Wednesday 10:10 AM


Bowen Island (Snug Cove) Vancouver (Horseshoe Bay)

Sept 8, 2020 – March 31, 2021

Snug Cove Time Horseshoe Bay Time
Wednesday 4:00 PM Wednesday 9:00 AM



Texada Island (Blubber Bay) Powell River (Westview)

September 8, 2020 – March 31, 2021

Powell River Time Texada Island Time
Wednesday 10:10 AM Wednesday 3:00 PM



Nanaimo (Nanaimo Harbour) Gabriola Island (Descanso Bay)

April 1, 2020 – March 31, 2021

Nanaimo Harbour Time Descanso Bay Time
Wednesday 10:40 AM Wednesday 5:50 PM



Chemainus Thetis Island (Preedy Harbour)

Select Thursdays as displayed below:
April 1, 2020 – March 31, 2021

Chemainus Time Thetis Island Time
Thursday Sept 24 8:40 AM Thursday Sept 24 1:10 PM
Thursday Oct 8, 22 8:40 AM Thursday Oct 8, 22 1:10 PM
Thursday Nov 5, 19 8:40 AM Thursday Nov 5, 19 1:10 PM
Thursday Dec 3, 17, 31 8:40 AM Thursday Dec 3, 17, 31 1:10 PM
Thursday Jan 14, 28 8:40 AM Thursday Jan 14, 28 1:10 PM
Thursday Feb 11, 25 8:40 AM Thursday Feb 11, 25 1:10 PM
Thursday Mar 11, 25 8:40 AM Thursday Mar 11, 25 1:10 PM



Buckley Bay Denman Island West

September 8, 2020 – March 31, 2021

Buckley Bay Time Denman Island Time
Thursday 8:20 AM Thursday 3:40 PM



Hornby Island (Shingle Spit) Denman Island East

September 8, 2020 – March 31, 2021

Hornby Island Time Gravelly Bay Time
Thursday 3:00 PM Thursday 10:40 AM



Campbell River Quadra Island (Quathiaski Cove)

September 8, 2020 – March 31, 2021

Campbell River Time Quadra Island Time
Tuesday 10:30 AM Tuesday 4:00 PM
Dangerous Cargo sailings slated for Tuesday, Jan 5 have 
been cancelled due to adverse weather.
They will occur on Thursday, Jan 7 as follows:
10:30 am from Campbell River
4:00 pm from Quadra Island



Cortes Island (Whaletown) Quadra Island (Heriot Bay)

September 8, 2020 – March 31, 2021

Cortes Island Time Heriot Bay Time
Tuesday 1:50 PM Tuesday 11:05 AM
Dangerous Cargo sailings slated for Tuesday, Jan 5 have 
been cancelled due to adverse weather.
They will occur on Thursday, Jan 7 as follows:
11:05 am from Quadra Island
1:50 pm from Cortes Island



Port McNeill Cormorant Island (Alert Bay)

Select Tuesdays as displayed below:
April 1, 2020 – March 31, 2021

Port McNeill Time Alert Bay Time
Tuesday Sept 22 11:35 AM Tuesday Sept 22 5:55 PM
Tuesday Oct 6, 20 11:35 AM Tuesday Oct 6, 20 5:55 PM
Tuesday Nov 3, 17 11:35 AM Tuesday Nov 3, 17 5:55 PM
Tuesday Dec 1, 15, 29 11:35 AM Tuesday Dec 1, 15, 29 5:55 PM
Tuesday Jan 12, 26 11:35 AM Tuesday Jan 12, 26 5:55 PM
Tuesday Feb 9, 23 11:35 AM Tuesday Feb 9, 23 5:55 PM
Tuesday Mar 9, 23 11:35 AM Tuesday Mar 9, 23 5:55 PM



Port McNeill Malcolm Island (Sointula)

Select Tuesdays as displayed below:
April 1, 2020 – March 31, 2021

Port McNeill Time Sointula Time
Tuesday Sept 29 10:25 AM Tuesday Sept 29 4:35 PM
Tuesday Oct 13, 27 10:25 AM Tuesday Oct 13, 27 4:35 PM
Tuesday Nov 10, 24 10:25 AM Tuesday Nov 10, 24 4:35 PM
Tuesday Dec 8, 22 10:25 AM Tuesday Dec 8, 22 4:35 PM
Tuesday Jan 5, 19 10:25 AM Tuesday Jan 5, 19 4:35 PM
Tuesday Feb 2, 16 10:25 AM Tuesday Feb 2, 16 4:35 PM
Tuesday Mar 2, 16, 30 10:25 AM Tuesday Mar 2, 16, 30 4:35 PM



Moresby Island (Alliford Bay) Graham Island (Skidegate)

April 1, 2020 – March 31, 2021

Alliford Bay Time Skidegate Time
Thursday 8:50 AM Thursday 9:10 AM
Thursday 12:50 PM Thursday 1:10 PM