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British Columbia Ferry Services Inc.

Current Conditions

View major route traffic conditions,
web cams & real-time vessel tracking.

Check Before You Travel

Always check SERVICE NOTICES before
planning your trip with BC Ferries.

TRAVEL ADVISORY

Important notice for Southern Gulf Islands customers >

  • Current Conditions
    • Current Conditions
    • Departures
    • Terminals at a Glance
    • Service Notices
    • Webcams
    • Vessel Positions - Major and Northern Routes
    • Vessel Positions - Inter Island Routes
    • On Time Performance
  • Schedules
    • NEW: For Viewing on Mobile Devices
    • Metro Vancouver-Vancouver Island-Sunshine Coast
    • Southern Gulf Islands
    • Northern Gulf Islands
    • Inside Passage, Haida Gwaii
    • Discovery Coast Connector
    • PDF Schedules
    • Today's Departures and Arrivals
  • Reserve and Plan
    • About Reservations
    • Reserve Now
    • Travel Packages
    • Fares
    • Assured Loading Card
    • Baggage
    • Bus Information
    • Charters
    • Dangerous Goods
    • Experience Card
    • Ferry Maps
    • Filming with BC Ferries
    • Frequently Asked Questions
    • Travel with Livestock
    • Travel with Pets
    • Parking
    • Persons with Disabilities
    • Policies
  • Vacations Packages
    • Packages
    • Destinations
    • Travel Centre
  • Promotions
    • BC Ferries Vacations
    • Onboard Promotions
  • Commercial
    • About the Commercial Travel Card
    • Existing CTC Customers
    • New Customers
    • Reserved Boarding for Commercial Vehicles
    • Carrying Dangerous Cargo
    • Check-in Times for Northern Routes
    • Fares
  • What is Onboard
    • Amenities
    • All-Inclusive Buffet
    • Self-Serve Restaurant
    • Coffee & Snacks
    • Light Breakfast & Lunch - Coffee & Snacks
    • Retail Shop
    • All-Inclusive Quiet Lounge
    • Coastal Naturalist Program
    • Onboard Promotions
  • Terminals
    • Baggage
    • Departures and Arrivals
    • Finding our Major Terminals
    • Food & Shopping
    • Parking
    • Service Notices
    • Terminal Addresses
    • Traffic Now
    • Webcams
    • Where We Sail
    • Vessel Tracker
  • Gift Certificates
  • My Account
    • My BCFerries Sign In
    • My BCFerries Sign Up Help
    • My Reservations
    • My Contact Info
    • Experience Card Sign In
    • Assured Loading Card Sign In
  • About BC Ferries
    • Our Company
    • Safety First
    • Board of Directors
    • Business Opportunities
    • Career Opportunities
    • CEO Message
    • Customer Satisfaction
    • Community
    • Executive Team
    • Fleet
    • Freedom of Information
    • Media Room
    • Privacy
    • Projects
    • Public Consultation
    • SeaForward
    • Traffic Statistics
    • WiFi Service
  • Investor Relations
    • Annual Reports
    • Business Plans
    • Calendar of Events
    • Debt Information
    • FAQ for Investors
    • Financial Reporting
    • Governance
    • Links for Investors
    • News for Investors
    • Presentations
  • Careers
  • Employee Login
  • Privacy Statement
  • FAQs
  • Contact Us
    • Provide Feedback
    • Business Opportunities
    • FOI Requests
    • Complaints Process
    • Lost and Found
    • Making a Claim
    • Media Room
    • Public Consultation
    • Scam Alerts
  • Terms and Conditions

About BC Ferries

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Customer Satisfaction Tracking Surveys

Customer Satisfaction Tracking Surveys are commissioned as part of the Coastal Ferry Services Contract to measure and monitor customer satisfaction with BC Ferries service. 

2016
Year End Report >>
Questionnaire >>

2015
Year End Report >>
Questionnaire >>

2014
Year End Report >>
Questionnaire >>

2013
Year End Report >>
Questionnaire >>

2012
Year End Report >>
Questionnaire >>

2011
Year End Report >>
Questionnaire >>

2010
Year End Report >>
Questionnaire >>

2009
Year End Report >>
Questionnaire >>

2008
Year End Report >>
Questionnaire >>

2007
Year End Report >>
Questionnaire >>

2006
Year End Report >>
Questionnaire >>

2005
Year End Report >>
Questionnaire >>

2004
Year End Report >>
Questionnaire >>

2003
Year End Report >>
Questionnaire >>

  • Our Company
  • Safety First
  • Board of Directors
  • Business Opportunities
  • Career Opportunities
  • CEO Message
  • Customer Satisfaction
  • Community
  • Executive Team
  • Fleet
  • Freedom of Information
  • Media Room
  • Privacy
  • Projects
  • Public Consultation
  • SeaForward
  • Traffic Statistics
  • WiFi Service
  • Current Conditions
    • Current Conditions
    • Departures
    • Terminals at a Glance
    • Service Notices
    • Webcams
    • Vessel Positions - Major and Northern Routes
    • Vessel Positions - Inter Island Routes
    • On Time Performance
  • Schedules
    • NEW: For Viewing on Mobile Devices
    • Metro Vancouver-Vancouver Island-Sunshine Coast
    • Southern Gulf Islands
    • Northern Gulf Islands
    • Inside Passage, Haida Gwaii
    • Discovery Coast Connector
    • PDF Schedules
    • Today's Departures and Arrivals
  • Reserve and Plan
    • About Reservations
    • Reserve Now
    • Travel Packages
    • Fares
    • Assured Loading Card
    • Baggage
    • Bus Information
    • Charters
    • Dangerous Goods
    • Experience Card
    • Ferry Maps
    • Filming with BC Ferries
    • Frequently Asked Questions
    • Travel with Livestock
    • Travel with Pets
    • Parking
    • Persons with Disabilities
    • Policies
  • Vacations Packages
    • Packages
    • Destinations
    • Travel Centre
  • Promotions
    • BC Ferries Vacations
    • Onboard Promotions
  • Commercial
    • About the Commercial Travel Card
    • Existing CTC Customers
    • New Customers
    • Reserved Boarding for Commercial Vehicles
    • Carrying Dangerous Cargo
    • Check-in Times for Northern Routes
    • Fares
  • What is Onboard
    • Amenities
    • All-Inclusive Buffet
    • Self-Serve Restaurant
    • Coffee & Snacks
    • Light Breakfast & Lunch - Coffee & Snacks
    • Retail Shop
    • All-Inclusive Quiet Lounge
    • Coastal Naturalist Program
    • Onboard Promotions
  • Terminals
    • Baggage
    • Departures and Arrivals
    • Finding our Major Terminals
    • Food & Shopping
    • Parking
    • Service Notices
    • Terminal Addresses
    • Traffic Now
    • Webcams
    • Where We Sail
    • Vessel Tracker
  • Gift Certificates
  • My Account
    • My BCFerries Sign In
    • My BCFerries Sign Up Help
    • My Reservations
    • My Contact Info
    • Experience Card Sign In
    • Assured Loading Card Sign In
  • About BC Ferries
    • Our Company
    • Safety First
    • Board of Directors
    • Business Opportunities
    • Career Opportunities
    • CEO Message
    • Customer Satisfaction
    • Community
    • Executive Team
    • Fleet
    • Freedom of Information
    • Media Room
    • Privacy
    • Projects
    • Public Consultation
    • SeaForward
    • Traffic Statistics
    • WiFi Service
  • Investor Relations
    • Annual Reports
    • Business Plans
    • Calendar of Events
    • Debt Information
    • FAQ for Investors
    • Financial Reporting
    • Governance
    • Links for Investors
    • News for Investors
    • Presentations
  • Careers
  • Employee Login
  • Privacy Statement
  • FAQs
  • Contact Us
    • Provide Feedback
    • Business Opportunities
    • FOI Requests
    • Complaints Process
    • Lost and Found
    • Making a Claim
    • Media Room
    • Public Consultation
    • Scam Alerts
  • Terms and Conditions

Copyright © 2018 British Columbia Ferry Services Inc.

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