• Home
  • Welcome Back ::  
  • Mobile Devices
  • Service Notices

BC Ferries - Experience the Difference

Current Conditions

Travel Advisory

Nanaimo-Tsawwassen service provided via Departure Bay until further notice. More details >>

  • Current Conditions
    • Current Conditions
    • Departures
    • Terminals at a Glance
    • Webcams
    • Service Notices
    • Vessel Positions
    • On Time Performance
  • Schedules
    • Wireless Friendly Schedules
    • All Routes Schedule PDF
    • Mainland-Vancouver Island-Sunshine Coast
    • Southern Gulf Islands
    • Northern Gulf Islands
    • Inside Passage, Haida Gwaii
    • Discovery Coast Passage
    • Today's Departures and Arrivals
  • Reserve and Plan
    • Reservations and Schedules
    • About Reservations
    • Fares
    • Experience Card
    • Assured Loading Card
    • Coast Card
    • Travel Packages
    • Bus Information
    • Community Events
    • Dangerous Goods
    • Destinations
    • Ferry Maps
    • Finding our Major Terminals
    • Frequently Asked Questions
    • Parking
    • Persons with Disabilities
    • Policies
    • Traffic Now
  • Vacations
    • Packages
    • Destinations
    • Travel Centre
  • Promotions
    • CoastSaver Sailings
  • Commercial Travel
    • About the Commercial Travel Card
    • Existing CTC Customers
    • New Customers
    • Reserved Boarding for Commercial Vehicles
    • Carrying Dangerous Cargo
    • Check-in Times for Northern Routes
    • Fares
  • Onboard Experiences
    • Passenger Services
    • Coastal Experiences
    • Our Fleet
    • Where We Sail
    • Vessel Tracker
  • At the Terminal
    • Amenities
    • Service Notices
    • Departures and Arrivals
    • Driving Directions to our Major Terminals
    • Parking
    • Nanaimo Quay Market
    • Tsawwassen Quay Market
    • Terminal Addresses
    • Traffic Now
    • Webcams
  • Shop
  • My Account
    • My BCFerries Sign In
    • My BCFerries Sign Up Help
    • My Reservations
    • My Contact Info
    • Experience Card Sign In
    • Assured Loading Card sign in
    • Coast Card Sign In
  • About BC Ferries
    • Our Company
    • Board of Directors
    • Executive Team
    • Business Opportunities
    • Career Opportunities
    • Customer Satisfaction
    • Community
    • Environment
    • Freedom of Information
    • History
    • Media Room
    • Privacy Statement
    • Public Consultation
    • Safety First
    • Traffic Statistics
    • Terms and Conditions
    • WiFi Service
  • Investor Relations
    • Annual Reports
    • Business Plans
    • Calendar of Events
    • Debt Information
    • FAQ for Investors
    • Financial Reporting
    • Governance
    • Links for Investors
    • News for Investors
    • Presentations
  • Employee Login
  • Privacy Statement
  • FAQs
  • Contact Us
  • Site Map
  • Terms and Conditions

About BC Ferries

Printer Friendly

Customer Satisfaction Tracking Surveys

Customer Satisfaction Tracking Surveys are commissioned as part of the Coastal Ferry Services Contract to measure and monitor customer satisfaction with BC Ferries service. 

2010
Year End Report >>
Questionnaire >>

2009
Year End Report >>
Questionnaire >>

2008
Year End Report >>
Questionnaire >>

2007
Year End Report >>
Questionnaire >>

2006
Year End Report >>
Questionnaire >>

2005
Year End Report >>
Questionnaire >>

2004
Year End Report >>
Questionnaire >>

2003
Year End Report >>
Questionnaire >>

  • Our Company
  • Board of Directors
  • Executive Team
  • Business Opportunities
  • Career Opportunities
  • Customer Satisfaction
  • Community
  • Environment
  • Freedom of Information
  • History
  • Media Room
  • Privacy Statement
  • Public Consultation
  • Safety First
  • Traffic Statistics
  • Terms and Conditions
  • WiFi Service
  • Current Conditions
    • Current Conditions
    • Departures
    • Terminals at a Glance
    • Webcams
    • Service Notices
    • Vessel Positions
    • On Time Performance
  • Schedules
    • Wireless Friendly Schedules
    • All Routes Schedule PDF
    • Mainland-Vancouver Island-Sunshine Coast
    • Southern Gulf Islands
    • Northern Gulf Islands
    • Inside Passage, Haida Gwaii
    • Discovery Coast Passage
    • Today's Departures and Arrivals
  • Reserve and Plan
    • Reservations and Schedules
    • About Reservations
    • Fares
    • Experience Card
    • Assured Loading Card
    • Coast Card
    • Travel Packages
    • Bus Information
    • Community Events
    • Dangerous Goods
    • Destinations
    • Ferry Maps
    • Finding our Major Terminals
    • Frequently Asked Questions
    • Parking
    • Persons with Disabilities
    • Policies
    • Traffic Now
  • Vacations
    • Packages
    • Destinations
    • Travel Centre
  • Promotions
    • CoastSaver Sailings
  • Commercial Travel
    • About the Commercial Travel Card
    • Existing CTC Customers
    • New Customers
    • Reserved Boarding for Commercial Vehicles
    • Carrying Dangerous Cargo
    • Check-in Times for Northern Routes
    • Fares
  • Onboard Experiences
    • Passenger Services
    • Coastal Experiences
    • Our Fleet
    • Where We Sail
    • Vessel Tracker
  • At the Terminal
    • Amenities
    • Service Notices
    • Departures and Arrivals
    • Driving Directions to our Major Terminals
    • Parking
    • Nanaimo Quay Market
    • Tsawwassen Quay Market
    • Terminal Addresses
    • Traffic Now
    • Webcams
  • Shop
  • My Account
    • My BCFerries Sign In
    • My BCFerries Sign Up Help
    • My Reservations
    • My Contact Info
    • Experience Card Sign In
    • Assured Loading Card sign in
    • Coast Card Sign In
  • About BC Ferries
    • Our Company
    • Board of Directors
    • Executive Team
    • Business Opportunities
    • Career Opportunities
    • Customer Satisfaction
    • Community
    • Environment
    • Freedom of Information
    • History
    • Media Room
    • Privacy Statement
    • Public Consultation
    • Safety First
    • Traffic Statistics
    • Terms and Conditions
    • WiFi Service
  • Investor Relations
    • Annual Reports
    • Business Plans
    • Calendar of Events
    • Debt Information
    • FAQ for Investors
    • Financial Reporting
    • Governance
    • Links for Investors
    • News for Investors
    • Presentations
  • Employee Login
  • Privacy Statement
  • FAQs
  • Contact Us
  • Site Map
  • Terms and Conditions

Copyright © 2012 British Columbia Ferry Services Inc.

  • ...   
  • Français
  • Deutsch