<Contact Us> | BC Ferries - British Columbia Ferry Services Inc.

Contact Us

We Want to Hear from You

 

We pride ourselves on providing a safe, reliable and efficient ferry system while delivering exceptional customer service. Read what others are saying about their customer experience with BC Ferries.

"I just had an experience that made my ten year old niece go from tears to happiness thanks to the kind lady working customer service desk at Departure Bay before the 10:30 Horseshoe Bay sailing. My niece had forgotten her homework at my house, which included a speech she had worked on for months that she gives tomorrow. When I told the worker (at 10:25) she paged someone and went the extra mile to get this homework on the boat to my niece. With her help my niece can deliver her speech tomorrow, hand in a French project and I don't have to spend the day couriering it to them in Coquitlam. So thank you for turning a mini crisis into a happy ending!"
—Blaire Bourcier, Nanaimo
Customer Service

We are here to help. Contact us for your travel planning needs.

1-888-BC FERRY (223-3779)
Canada & USA
7am - 8pm Monday to Friday
8am - 6pm Weekends
Email us
customerservice@bcferries.com
24 hrs / 7 days a week
Twitter LogoTweet us
via Twitter
7am - 8pm Monday to Friday
8am - 6pm Weekends
Provide feedback
online feedback form
24 hrs / 7 days a week

 

Reservations

Make a reservation online via your computer, mobile device or by phone.

Reserve Online 1-888-BC FERRY (223-3779)

 

BC Ferries Vacations

Book a vacation package, including ferry travel and accomodation.

1-888-BC FERRY (223-3779) Ext. 3
Canada & USA
8:30am - 7pm Monday to Friday
9am - 6pm Saturday
9am - 5pm Sunday
Email us
vacations@bcferries.com
24 hrs / 7 days a week
Book online
bcferriesvacations.com
24 hrs / 7 days a week
In person
BC Ferries Vacations
1010 Canada Place
Vancouver, BC V6C 0B9
9am - 6pm Monday to Friday
10am - 5:30pm Saturday
Closed Sunday