Contact Us | BC Ferries - British Columbia Ferry Services Inc.

Contact Us

Contact Us

Whether you are on one of our vessels, have taken a recent trip with us, need some technical assistance, or simply require assistance planning your next journey–at BC Ferries, we are here to serve you.

Reservations
7am - 8pm Monday to Friday
8am - 6pm Weekends

by phone: 1-888-BC FERRY (1-888-223-3779)
Canada & USA toll-free.
24/7
online:Online Reservations >>
24/7
by email:customerservice@bcferries.com
BC Ferries Vacations
8:30am - 7pm Monday to Friday
9am - 6pm Saturday
9am - 5pm Sunday

by phone: 1-888-BC FERRY (1-888-223-3779) EXT 3
Canada & USA toll-free.
online:
24/7
Visit us at bcferriesvacations.com
24/7
by email:vacations@bcferries.com
9am - 6pm Monday to Friday
10am - 5:30pm Saturday
Closed Sundays and Holidays (including Christmas Day and New Years Day)
in person: BC Ferries Vacations Centre at the Fairmont Pacific Rim
1010 Canada Place, Vancouver BC Canada
Feedback



24/7






online: Online Feedback and Employee Recognition System
Have a comment or question? Do you want to recognize one
of our employees? If you would like to share a compliment or
concern about any aspect of our service, please use our
Online Feedback Form.
We take the time to review every piece
of feedback we receive.


Website Feedback
For technical assistance, contact our Web Services Team.

7am - 8pm Monday to Friday
8am - 6pm Weekends
by phone:1-877-222-1949
24/7
by email:customerservice@bcferries.com
250-381-1401
by post: BC Ferries
Suite 500 - 1321 Blanshard Street, Victoria BC Canada V8W 0B7
Additional Topics
service notices and latest news:
Sign-up to receive service notices and news releases by creating a myBCFerries account.
For the lastest news and updates, including current conditions follow @BCFerries on Twitter Follow BCFerries on Twitter


public consultation:
For details on BC Ferries' advisory committees, terminal liaison committees and consultation with specific interest groups, visit our Public Consultation web pages.

privacy statement:
BC Ferries will use your personal information for the original purpose it was collected or for use consistent with that purpose unless you consent to another purpose, or as otherwise authorized by the Freedom of Information and Protection of Privacy Act or other applicable law. BC Ferries does not sell or rent personal information to third parties.
Making a Claim
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Lost and Found
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Business Opportunities
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Freedom of Information
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Complaints Process
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