Whether you are on one of our vessels, have taken a recent trip with us, or simply require assistance
planning your next journey–at BC Ferries, we are here to serve you.
|
7am - 8pm Monday to Friday
by phone: 1-888-BC FERRY (1-888-223-3779)8am - 6pm Weekends toll-free from anywhere in North America. |
|
24/7
online:Online Reservations >>
|
|
24/7
by email:customerservice@bcferries.com |
|
8am - 8pm Monday to Friday
by phone: 1-888-BC FERRY (1-888-223-3779) EXT 39am - 6pm Weekends toll-free from anywhere in North America. |
| online: |
|
24/7
|
|
24/7
by email:vacations@bcferries.com
|
|
March to September:
in person: BC Ferries Vacations Centre at the Fairmont Pacific Rim9am - 6pm Monday to Sunday October to February: 9am - 6pm Monday to Friday 10am - 6pm Saturdays Closed Sundays & Holidays 1010 Canada Place, Vancouver BC Canada |
|
24/7 Have a comment or question? If you would like to share a compliment or concern about any aspect of our service, please use our Online Feedback Form. We take the time to review every piece of feedback we receive. Online Employee Recognition System Do you want to recognize one of our employees? If you have feedback about excellent customer service you received from one of our employees, we would love to hear from you. Simply fill-in our Employee Recognition Form. Website Feedback For technical assistance, contact our Web Services Team. |
|
7am - 8pm Monday to Friday
by phone:1-877-222-1949
8am - 6pm Weekends |
|
24/7
by email:customerservice@bcferries.com
|
|
250-381-1401
by post: BC FerriesSuite 500 - 1321 Blanshard Street, Victoria BC Canada V8W 0B7 |
| service notices and latest news: Sign-up to receive service notices and news releases by creating a myBCFerries account. For the lastest news and updates, including current conditions follow @BCFerries on Twitter  |
| public consultation: For details on BC Ferries' advisory committees, terminal liaison committees and consultation with specific interest groups, visit our Public Consultation web pages. |
