About us
As one of the largest and most complex ferry systems in the world, our routes are lifelines for our customers and the communities we serve.
Each year, we transport almost 23 million passengers, 10 million vehicles and $8 billion in cargo through our 47 terminals and on our 37 vessels.
Our 5,000-plus employees bring dedication, expertise and excellence to their work, delivering a safe and reliable ferry service to coastal BC — day in and day out.
Each year, we transport almost 23 million passengers, 10 million vehicles and $8 billion in cargo through our 47 terminals and on our 37 vessels.
Our 5,000-plus employees bring dedication, expertise and excellence to their work, delivering a safe and reliable ferry service to coastal BC — day in and day out.
Our purpose
We sail to serve and connect the people and the coast of BC.
Safety first, safety always
We put the safety of our customers and each other at the heart of everything we do, every day.
All together as one
We're inclusive, respectful and accountable to each other, because everyone belongs here.
In service, today and tomorrow
We serve with humility and pride, learning every day to serve better.Local commitment
We commit to being good neighbours, nurturing respectful relationships with First Nations, and acting with care to protect the coastal waters and communities of BC.
Our strategic goals
Our strategic goals
Objective: To revitalize our terminals and fleet to deliver safe, reliable and efficient operations that reduce maintenance costs and environmental impacts while meeting future capacity needs.
Objective: To attract, develop and retain a high-performing workforce that embodies our purpose and values.
Objective: To partner with government on building a long-term funding model that allows our ferry service to remain financially viable and supports critical investments.
Objective: To build trust with our people, customers, First Nations, government and the communities we serve by embedding our purpose and values in all that we do.
Objective: To deliver a smooth and seamless customer experience informed by customer feedback and the public interest.
Reports
Strategic Plan
Learn how we're planning for the future and delivering on what matters most to the communities we serve.
Charting the Course
Discover the roadmap guiding future coastal ferry planning and service improvements.
Performance & Sustainability Report
A transparent look at our performance, impact, and plans for the future.
Leadership and governance
Meet President & Chief Executive Officer Nicolas Jimenez and our leadership team, who together have more than 100 years of experience at BC Ferries.
Community engagement
Learn how we ensure coastal communities have a voice in the decisions that affect them most.
Indigenous relations
Learn more about how we work with the First Nation communities we operate in.
Resources and reports
Find important reports, contracts, statistics, operational information, policies, plans and more.
Location:
Head office
Suite 500-1321
Blanshard Street
Victoria, BC
V8W 0B7
Phone:
1-888-BC FERRY
1-888-223-3779
MONDAY TO FRIDAY
7:00 am - 10:00 pm
SATURDAY & SUNDAY
7:00 am - 7:00 pm
Follow us:
@BCFerries
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