About BC Ferries

Freedom of Information

This page tracks requests made to BC Ferries under the Freedom of Information and Protection of Privacy Act for access to general information. Requests by individuals for their own personal information are not posted.

Requests are posted here following initial verification and remain for 1 year after they have closed, and then are moved to the request archive (except for requests that were discontinued).  


Requestor Process
Status Last
17-023With respect to the Baynes Sound Connector:
  1. The dates of all cable exchanges that have taken place, including since the vessel has been in full service as well as training and practice exchanges prior to full service;
  2. Serial numbers and asset numbers of the cables removed and installed, as well as the location (south guide, drive, north guide) of the changed cables; and
  3. A list of spools of cables that BC Ferries has in its possession, including serial numbers and asset numbers.
View details >>
Individual$67.80$719.71CompleteFeb 9, 2017
17-024Specified information regarding Janitorial Services Tenders from August 2016. (Request for Proposal (RFP) 05-01-2016 Overnight Cleaning Routes 1 and 2 as well as RFP 05-02-2016 Shipboard Cleaning). View details >>Master Care Janitorial$24.36$359.05CompleteApr 20, 2017
17-025How many times the last ferry from Cortes to Quadra Island was cancelled, by month, for both the 2015 and 2016 years. How many times the connecting ferry from Quadra Island to Campbell River was cancelled, by month, for both the 2015 and 2016 years.Emerald Sea Farms Ltd$0.00$48.52DiscontinuedMar 16, 2017
17-026Foot passenger information regarding the ferry routes from Horseshoe Bay to Departure Bay and Horseshoe Bay to Langdale; how many foot passengers walked on the ferry per month (or daily if easy) for 2015 and 2016.Individual$0.00$64.69DiscontinuedMar 28, 2017
17-027A list of dates of cancellations or suspension of service and the duration of the same for crossings from/to Nanaimo via West Vancouver and Tsawwassen terminals due to weather conditions in 2016 until present (January 16, 2017). View details >>Individual$15.30$214.30CompleteMar 16, 2017
17-028IT contracting positions issued by IT over the most recent 6 month period (August 15, 2016 to February 15, 2017). View details >>Talent Fit$12.33$360.70CompleteApr 4, 2017
17-029With regard to the Denman Island Cable Ferry Project and the quarterly electro-magnetic scan of the cables, a copy of the report of the scan conducted in the night of December 13 - 14, 2016. View details >>Individual$9.00$198.12CompleteJun 7, 2017
17-030Feasibility studies, reports and plans that show BC Ferries’ current thinking about the impediments or possibilities of replacing its conventional ships with cable ferries on their saltwater ferry routes. View details >>Strait Solutions$12.33$299.21CompleteApr 20, 2017
17-031Any and all records of training provided by A.G.I. Shipboard Fire Service Ltd. from April 01, 2015 to March 01 2017, to include times, dates, location where training took place, and individuals who provided the training. View details >>Individual$22.70$366.53CompleteMay 30, 2017
17-032Copy of the contract and related current information, between BC Ferries and Western Pacific Marine Ltd. to provide ferry service to Lasqueti Island. View details >>Individual$10.20$165.78CompleteJun 7, 2017
17-033Specified information regarding Experience Card discounts versus full fares for the Gabriola Island - Nanaimo route. View details >>Individual$0.00$64.69CompleteApr 20, 2017
17-034Information on how many meat purchases (in dollars or kilos) were made in 2016 for the onboard buffets or how many meat purchases are made on a weekly/monthly basis.Individual$0.00$109.17DiscontinuedJun 27, 2017
  1. Contract between B.C. Ferries and Western Pacific Marine with respect to the provision of passenger ferry service between Vancouver Island and Lasqueti Island.
  2. Most recent Request for Proposal for the provision of passenger ferry service between Vancouver Island and Lasqueti Island.
  3. View details >>
Individual$13.60TBDCompleteAug 2, 2017
18-002In text file format, the history of full fares versus Experience Card discounted fares for the Campbell River to Quadra Island ferry route.Individual$0.00$222.38DiscontinuedJul 12, 2017
18-003The names of all BC Ferries safety auditors - individuals and sub-contracted companies charged with this duty - from January 1, 2010 to May 15, 2017, including the periods for which these duties were assigned. A copy of the job description for this duty and the salary range. Details of all amounts paid out by BC Ferries for such duties from January 1, 2010 to May 15, 2017.Individual$0.00$300.82DiscontinuedJun 7, 2017
18-004I am seeking information from 2016 calendar (or 2016/17 fiscal, whatever is easier), on ferry capacity and reservations. For each of the following routes:
  • Horseshoe Bay-Departure Bay
  • Horseshoe Bay-Langdale
  • Tsawwassen-Swartz Bay
  • Tsawwassen-Duke Point
  • Tsawwassen-Southern Gulf Islands
I would like to know, for every sailing:
  • How full the sailing was (percent)
  • If there was a sailing wait and if so for how many sailings
  • What percentage of the sailing was reserved
  • How much revenue on that sailing came from reservations
If the revenue figure is not available on a per-sailing basis, then an overall figure on these routes for the year will suffice.
CBC VancouverTBDTBDOpenJun 8, 2017
18-005All records relating to the fees charged to passengers with bicycles. When these fees were introduced, on which routes, and all the revenues generated from these charges. All funds spent on, and projected to be spent on, the provision of facilities for bikes on board BC Ferries. View details >>Individual$52.50$263.63CompleteAug 31, 2017
18-006I understand an independent outside organisation measured the levels of electromagnetic radiation on some of the ferries. May I please have a copy of the work order or by any other name requesting the outside company do the report, their terms of reference, and a copy of the report submitted to BC Ferries. View details >>Individual$0.00$319.42CompleteSep 28, 2017
18-007The foot passenger data records for the number of passengers walking on to the ferry travelling between Campbell River and Quathiaski Cove. More specifically, data pertaining to the numbers of walk-on passengers per month over the past 2-5 years.Individual$0.00$72.78DiscontinuedSep 12, 2017
18-008A copy of the entire Planetworks RF field intensity testing report. View details >>Individual$0.00$32.35CompleteJul 20, 2017
18-009Specified records related to Catamaran Ferries International Inc. View details >>Individual$135.20$7,074.12CompleteDec 29, 2017
18-010Contract between BCF and Gdansk Ship Repair Yard Remontowa for the Spirit-class mid-life upgrades, awarded in or about March 2016. View details >>Guild Yule$45.06$3,801.25CompleteDec 29, 2017
18-011For the last three years, specified records related to:
  1. BC Ferries’ plans on service disruptions in the Gulf Islands.
  2. Replacing the Queen of Nanaimo.
  3. Procedures for call centre staff for dealing with Gulf Island service disruptions.
  4. Customer satisfaction tracking results by day on Southern Gulf Island to Swartz Bay / Tsawwassen routes.
Individual$0.00$723.76DiscontinuedNov 9, 2017
18-012Specified information and records concerning the Denman Island Cable Ferry Project with regard to the "Total Operating Expenses" for Route 21 as shown in the "Route Statements" of the Annual Reports to the BC Ferries Commissioner. View details >>Individual$0.00$287.08CompleteAug 31, 2017
18-013With regard to the Denman Island cable ferry, a copy of the "Operational Limitations Matrix" and other relevant sections of the VSM. View details >>Individual$7.80$311.34CompleteOct 27, 2017
  • The date and copy of first bank statement received from a specified financial institution
  • The last bank statement received from another specified financial institution. This would have been in the early 1980s.
  • The legal document for about $80 million in loans from a specified financial institution in the early 1980s, as well the transfer of tax right offs to this institution. View details >>
Individual$45.00$1,350.31CompleteOct 27, 2017
18-015Please provide a copy of the Baynes Sound Connector “Muster List” for the usual emergencies. View details >>Individual$7.70$190.48CompleteOct 27, 2017
18-016The number of BC Ferries free passes in circulation for 2016 for both BC Ferries employees/families/contractors and any public members, for example, current and retired Members of Legislative Assembly.Individual$0.00$125.34DiscontinuedDec 12, 2017
18-017For Hornby Island, the net passenger inflow and outflow for each day from beginning of June to end of September from 2013 to September 14, 2017. View details >>Individual$30.30$166.59CompleteNov 9, 2017
18-018All records regarding the fueling of the Salt Spring Island ferry to/from Fulford Harbour, including but not limited to: cost of fuel per month, where the fuel comes from, how the ferry is refueled, how often the ferry is refueled, and the amount of fuel per month this ferry burns. Date range: August 2016 to August 2017. View details >>Individual$0.00TBDDiscontinuedNov 30, 2017
18-019Specified information collected with respect to the pilot project where Hornby Island traffic receives priority loading at Denman West terminal on the 8:00 a.m. sailing to Buckley Bay, Monday through Friday, from commencement of the project to present (September 27, 2017).Individual$0.00$125.34DiscontinuedDec 21, 2017
18-020With regard to travel between Tsawwassen and Swartz bay, all records in BC Ferries’ possession regarding:
  1. Reasons for or against operating ferry sailings less than one hour apart during peak periods
  2. Capacity for infrastructure regarding loading passengers simultaneously
  3. Operating cost of one ferry
  4. Capital cost of procuring one ferry for operational use
IndividualTBDTBDOpenOct 24, 2017
18-021The percentage of children passengers (age 5 to 11) travelling to Hornby in the month of July and August. Please provide, as far back in time as feasible or data is available, the percentage of passengers having paid "child fare" to Hornby in July and August.IndividualTBDTBDOpenOct 24, 2017
18-022All scheduled and actual departure times on Route 3 (Horseshoe Bay - Langdale) for the first three weeks of the 2017 fall schedule. (October 10 - October 31). View details >>Individual$23.20$114.02CompleteNov 30, 2017
18-023Denman Island Cable Ferry Wheelhouse Log Book for October 27, 2017.IndividualTBDTBDOpenNov 9, 2017
18-024The processing file, meaning all records associated with FOI 2018-018.Individual$0.00$266.86DiscontinuedJan 15, 2018
18-025Maintenance/cleaning/inspection records and schedules on the SOBC for April 15, 2017 for a fall that took place on Deck 6, port side A.IndividualTBDTBDOpenNov 30, 2017
18-0262013 Terminal Development Plan for Langdale.IndividualTBDTBDOpenNov 30, 2017
18-027I would like to know what work was started and completed on the Salish Eagle while it was recently taken out of service.Individual$0.00$64.69DiscontinuedDec 12, 2017
18-028I am requesting all scheduled and actual departure times for Route 3 (Horseshoe Bay - Langdale) from November 1 - 30, 2017. View details >>Individual$23.00$108.36CompleteDec 21, 2017
18-029The cost per round trip for the Horseshoe Bay to Langdale route, and how BC Ferries determines the charge for each round trip. View details >>Individual$0.00TBDCompleteJan 17, 2018
18-030I am requesting all scheduled and actual departure times for route 3 (Horseshoe Bay to Langdale) from Dec. 1, 2017 to end of day Jan. 1st, 2018.IndividualTBDTBDOpenJan 17, 2018
18-031Please provide information about the timing of the last contract extensions with regard to TAM and SNC Lavalin. Also please provide information whether SNC Lavalin was involved in the construction and supervision of the Buckley Bay terminals.IndividualTBDTBDOpenJan 17, 2018
18-032I request any records (emails, memoranda, briefing notes, meeting and board minutes, risk assessments, presentations, anonymized complaints (by the public and by employees) and research) which influenced the decision-making process by which BC Ferries implemented policies which prohibit smoking on board its vessels and at its facilities.IndividualTBDTBDOpenJan 17, 2018

(List last updated: Jan 17, 2018)

Please use this contact form to express your interest in receiving FOI request updates via email >>


Request = Type of information requested (click to view released documents) 
Requestor = Identified as Individual, Law Firm, Media, Political Party, Business, Interest Group, Public Body, Researcher
Process Fee = Amount to be charged to requestor in accordance with Provincial legislation
Actual Cost = Actual cost to BC Ferries for preparing and providing access to the requested information
Status = Status of request: Open, Discontinued (includes abandoned, transferred or withdrawn requests) or Complete (Complete will link to records provided)
Last Updated = Date of last update to this record

Return to top of page

<< back to Freedom of Information home page