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About BC Ferries: More InformationA Growing Organization
In April 2003, BC Ferries was transformed from a Crown corporation into an independent, commercial organization under the Company Act. The new structure gives our company the means to grow a healthy, sustainable business in support of our mission: To provide safe, reliable and efficient marine transportation services which consistently exceed the expectations of our customers, employees and communities, while creating enterprise value.
Independence also allows us to access financial markets for funds to build new ferries and upgrade terminals. This is very important to our future success because growth projections indicate that the need for ferry service will expand. With this in mind, our company has developed a 15-year ship and terminal replacement and upgrade program that will ensure our ability to meet increasing demand. In all, 18 vessels will be replaced.
Our Commitment to Customers
To provide a continuously improving west coast travel experience that consistently exceeds customer expectations and reflects the innovation and pride of our employees. About our Governance
B.C. Ferry Authority is a no-share-capital corporation created under the Coastal Ferry Act (British Columbia). It is the owner of the single issued voting share of British Columbia Ferry Services Inc. ("BC Ferries"), a Company incorporated in British Columbia, which is subject to the Business Corporations Act (British Columbia). BC Ferries’ routes and service levels are defined in the Coastal Ferry Services Contract between the Province of British Columbia and BC Ferries. The contract, originally signed in 2003, is a binding 60-year agreement that is reviewed and updated at regular intervals (performance terms). The first renewal of the Coastal Ferry Services Contract was completed on June 30, 2007 for performance term two (April 1, 2008 - March 31, 2012). Below are links to the amendments that were made in performance term one and reflect the new Contract for performance term two: BC Ferries' fares and core service levels are overseen by an Independent Regulator (British Columbia Ferries Commissioner) who is appointed by the Province of British Columbia.
MORE INFORMATION
Annual Reports, BC Ferry Commissioner Business Plans Coastal Ferry Act Company Videos Customer Satisfaction Tracking Surveys Divisional Inquiries Fuel Savings Plan Update Horseshoe Bay Terminal Master Planning Information Boards Mediation/Arbitration Award Morfitt Safety Review Released Strategic Plan, 2003-2025 ADDITIONAL LINKS B.C. Ferry Authority British Columbia Ferry Commission
Links to other company topics can be found under |
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