Travel Advisory: COVID-19 Update - Important information - Last updated April 23, 2021 View ×

Essential travel only, new travel restrictions

In support of the provincial travel restrictions Order M172 that went into effect on April 23, BC Ferries will deny travel to customers, including recreational vehicles, crossing between different health regions as defined by the Order. This affects the following routes:

  • Tsawwassen – Swartz Bay
  • Tsawwassen – Duke Point
  • Tsawwassen – Southern Gulf Islands
  • Horseshoe Bay – Departure Bay
  • Comox – Powell River
  • Port Hardy – Prince Rupert

Customers travelling on these routes will be asked if their travel is essential, and denied passage if it is not essential. Customers travelling on routes that operate within the same regional zone will be reminded they should be avoiding non-essential travel at this time. These restrictions are in effect until May 25th. 

Find out more about these restrictions including what the Province deems as reasons for essential travel here.
 

Masks are mandatory

All passengers must wear non-medical masks or face coverings when at terminals and on board ferries.  Learn more.
 

Transport Canada screening

For any route longer than 30 minutes, BC Ferries will screen all customers for COVID-19 symptoms and restrict travel to any customer that does not meet the screening requirements, as per the federal guidelines.  Learn more.
 

Indigenous Communities 

The Province of British Columbia advises that many First Nations communities have declared a state of emergency and enacted COVID-19 community protection by-laws including travel bans for non-residents and non-essential visitors. It is important to respect these restrictions in addition to the province-wide travel advisory. For more information, click here

 

Foot passengers

When travelling, we require customers wear a face covering onboard or in our terminals. Reservations for foot passengers are available for travel between Tsawwassen - Southern Gulf Islands and our North Coast routes, and can now be made online.  On all other routes, foot passengers will be accommodated on a first come, first served basis until passenger capacity has been reached, and tickets may be purchased at the terminal.
 

Additional information

  • Customers requiring wheelchair assistance: We are unable to provide wheelchair assistance at terminals or on board ferries. If you require a wheelchair, request one at the terminal. We ask that you travel with your own wheelchair assistant if required.
  • For more information on travelling with BC Ferries during the COVID-19 Pandemic click here
  • Updates from our President and CEO Mark Collins
  • For more information on schedules visit bcferries.com/schedules

 

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Service notice - Notice of Project and Night Work - Horseshoe Bay Terminal - March, 2021–July, 2021 - Vancouver (Horseshoe Bay) - Nanaimo (Departure Bay)

Posted:   Tuesday, February 16, 2021

 

Horseshoe Bay Terminal

Project Update

March 24 to July, 2021

 

As per the February 16, 2021 Service Notice, BC Ferries is conducting construction work at the Horseshoe Bay Terminal to maintain aging infrastructure. The contractor will be mobilizing March 24 with work commencing March 30 and anticipated completion in July 2021. 

The project includes concrete restoration work on the terminal’s elevated vehicle transfer deck, which is necessary to maintain the infrastructure.   

The work may increase the normal sound levels within the terminal Monday to Friday between 7:30 am to 4:30 pm, and throughout the night for the first two months of the project.  This work needs to be completed overnight to minimize the impact to sailings operating out of the terminal.  BC Ferries will work closely with the contractor to minimize noise. Earplugs will also be available, upon request, for customers queuing or waiting near the areas of work. 

Traffic patterns in the terminal will be modified to accommodate the work.  Customers are reminded to follow the direction of staff.

The Horseshoe Bay Terminal Development Plan remains the long-term vision for the terminal.  While we revisit our capital planning in light of the impact of the COVID-19 pandemic on our business, we will complete these critical infrastructure upgrades to ensure we can continue to provide safe, reliable, and efficient service for our customers through this terminal. 

We apologize for any inconvenience this work may cause.  BC Ferries would like to thank its customers and neighbours for their patience and understanding as we complete this necessary work.

Check BC Ferries’ Service Notice page for further project updates.  For traffic updates, call 1-888-BCFERRY (223-3779) or check our website at www.bcferries.com. 
 

 

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