About BC Ferries

Horseshoe Bay Terminal Engagement

We want to hear from you! Horseshoe Bay Terminal Engagement

Creating a hub for the future with the communities and customers we serve.

The time has come to rethink Horseshoe Bay terminal, from the services it provides to the look and functionality of its design. Your input will be the cornerstone of our short- and long-term efforts on the site and will help to shape the future design and function of the terminal.

What we've heard

We’ve wrapped up our engagement efforts for the Horseshoe Bay Terminal Development Plan. We look forward to sharing the final Plan with you in the coming months. In the meantime, we invite you to read our engagement summary reports to learn more about what we heard through our community engagement efforts, and how it has influenced our design process.

Phase 4 - Design - Gathering feedback on draft terminal design concepts

Using the design drivers and visual profile we developed in Phase 3 engagement, we proposed phased terminal development concepts. This approach would allow us to explore ways to improve the travel experience through the terminal and enhance the vibrancy of the Horseshoe Bay community over the long term. Through our engagement efforts we presented draft terminal design concepts for feedback. Here’s what we heard about our proposed approach:

Phase 3 - Theming - Co-creating design drivers and a visual profile

In this phase we worked with our customers, the communities we serve, and our key stakeholders to develop two key guidelines for our draft terminal design concepts: design drivers and a visual profile. The design drivers and visual profile were used, alongside our corporate priorities and operational needs to create draft terminal concepts that we presented for feedback in Phase 4. Learn more about the creation of the design drivers and visual profile:

Phase 2 - Discovery – Identifying ideas and opportunities

We started our engagement efforts on the Horseshoe Bay Terminal Development Plan by connecting with key stakeholders to identify opportunities and ideas related to travel trends and desires at the terminal, and to better understand what they envisioned for the future of the terminal. Learn more about the key themes we heard:

We welcome any questions you may have about the Terminal Development Plan. You can reach us at tdpinfo@bcferries.com.