About BC Ferries

Queen of Capilano, Queen of Cumberland

At BC Ferries, passenger safety is our highest priority. In every way, the Corporation either meets or exceeds the safety standards established by Transport Canada. From vessel design and operation, to crew training and rescue equipment, you can rest assured that BC Ferries puts safety first.

Download our Accessibility, Evacuation & Safety Brochures for:

Queen of Capilano >>
Queen of Cumberland >>

Prepared for Emergencies

Officers and crew, from the people on the bridge and in the engine room, to those who work in the catering areas, are Transport Canada Marine Safety certified to deal effectively with emergency situations.

As part of our ongoing commitment to safety, operational guidelines call for a boat and fire drill by each watch, twice during every "duty cycle" - every five to ten days, depending on the watch rotation aboard individual ships.

Over one thousand drills will be conducted this year to ensure the highest safety standards for BC Ferries' vessels and crews.

In the event of an emergency, please move away from the areas of concern and always follow the instructions of ship's personnel.

Emergency Signals

The following signals are used to alert crew members to an emergency:

  • Fire - a continuous ringing of the alarm bell.
  • Person Overboard - three long soundings of the whistle and general alarm bell. In Person Overboard situations, never crowd outer decks where rescue operations are underway.
  • Boat/Raft Stations - seven (or more) short soundings followed by one long sounding of the ship's whistle and/or alarm bell.

Signals will be followed by an announcement explaining the nature of the emergency. If you hear a signal, don't panic. Our crew will take immediate charge of the situation, and let you know exactly what to do.

Rescue Boats

This vessel carries one seven-person rescue boat on the Upper (open-air) Passenger Deck.

Life Jackets

Life jackets are stowed in clearly marked lockers on the Upper (open-air) Passenger Deck, fore and aft near the marine evacuation chute stations.

Note: There are two types of life jacket available: one for young children up to 90 pounds (41 kg), and one for adults.

Ship Evacuation

There are two marine evacuation chute stations, one on each side of the Upper (open-air) Passenger Deck.

Each station contains enough life rafts to evacuate 450 people, for a total evacuation capacity of 900. Should there ever be a need to evacuate the ship, you will be directed to one of these evacuation stations.

Fire Extinguishers

Fire extinguishers are located in all interior and exterior passenger areas. The Vehicle Deck (including the Platform Deck on the Cumberland) is equipped with a manual "deluge" system, and there is a manual CO2 smothering system in the Engine Room.

There are automatic fire and smoke detectors in the passenger lounge, storage lockers, machinery spaces and crew accommodations. In addition, manual pull alarm stations are installed in passenger areas, vehicle areas, and in the Engine Room.

The information contained here applies to the Queen of Capilano and Queen of Cumberland only. Locations and complement of safety equipment on other vessels will vary.

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