BC Ferries Experience™ Card and Coast Card

FAQsRegister/Manage your BC Ferries Experience™ Card/Coast Card | About Assured Loading Tickets 

Click on this Experience Card image to register or manage your card.

NEW! Couples, families and businesses can now share dollars quickly and easily with the Card Pooling feature available to registered BC Ferries Experience™ cardholders.

If you manage multiple cards on your account, you've probably always wanted the convenience of sharing balances between your connected primary and secondary cards. Card Pooling allows you to do just that.

And setting it up is easy! If you have existing secondary cards, just follow these four easy steps to take advantage of this new feature on your account today:

Step 1. Log in to your account profile online here >> 
Step 2. Click on the "Card Profile" screen and select the secondary card you'd like to modify from the drop down menu.
Step 3. Scroll to the Secondary Card Type heading and select the "Secondary - Pooled" option.
Step 4. Click the "Update Card Profile" button and you're done!

TIP: Set up auto-reload so that your card is never empty.

How does the card work?

The BC Ferries Experience™ Card is an electronic swipe card that can be loaded with money and used to pay for ferry travel on the participating routes listed below:

PLEASE NOTE: It is not currently possible to use money loaded on your BC Ferries Experience™ Card to pay for ferry travel on the Brentwood Bay-Mill Bay and Langdale-Gambier Island-Keats Island routes.

Swartz Bay – Tsawwassen Horseshoe Bay – Departure Bay
Tsawwassen – Duke Point

Nanaimo – Gabriola Island

Horseshoe Bay – Bowen Island

Swartz Bay – Saltspring Island

Horseshoe Bay – Langdale

Swartz Bay – Outer Gulf Islands

Saltery Bay – Earls Cove

Buckley Bay – Denman Island – Hornby Island*

Powell River – Comox

Campbell River – Quadra Island – Cortes Island*

Powell River – Texada Island

Port McNeill – Alert Bay - Sointula

Chemainus – Thetis Island – Kuper Island

Skidegate – Alliford Bay

Crofton – Vesuvius

 

As a BC Ferries Experience™ cardholder, you will also get access to fare savings whenever and wherever they’re available for passenger fares OR vehicle and passenger fares, simply by loading minimum amounts on your card:

  • Passengers only ($40 minimum)
  • Vehicles and Passengers ($75 minimum)

It's also worthwhile to register your BC Ferries Experience™ Card to access these great features:

  • Ability to load money that can then be used to pay for ferry travel;
  • Access to fare savings wherever they're available;
  • Ability to purchase Assured Loading Tickets
  • Ability to print a Travel History report;
  • Loss protection;
  • Transferability/Balance Sharing features;
  • Auto Load feature, and;
  • Access to new and different future products.

Please Note: It may be possible to use the Travel History report to claim the federal income tax credit for public transit on qualifying passenger trips.

Assured Loading Tickets (ALTs) can also be loaded on your BC Ferries Experience™ Card. ALTs give you priority travel on the routes between Tsawwassen and Swartz Bay, Duke Point and Tsawwassen or Horseshoe Bay and Departure Bay. For more information on ALTs, click here >>

Coast Card image - click on it to register or manage your cardCoast Card

The Coast Card is an electronic swipe card that provides cardholders with the ability to purchase Assured Loading Tickets (ALTs) only. ALTs provide priority travel on three major Vancouver Island/Mainland routes.

Click here for complete terms and conditions pertaining to BC Ferries’ Experience™ Card and Coast Card. Or phone our customer service centre.

FAQs | Register your BC Ferries Experience™ Card/Coast Card  | About Assured Loading Tickets

  This pagerevised as of Jun 17, 2009 at 10:12 AM Pacific