<Contact Us> | BC Ferries - British Columbia Ferry Services Inc.

Contact Us

We Want to Hear from You


We want to hear from youWe pride ourselves on providing a safe, reliable and efficient ferry system while delivering exceptional customer service. Read what others are saying about their customer experience with BC Ferries.

"This message is for the 3 gentlemen who were working on Deck 4 of the Thursday, April 2nd 6 pm sailing from Swartz Bay to Tsawwassen. Somehow I managed to not only lock my keys in the car, but to also leave it running. I don't like to blame others, but having a 2 year old in desperate need of a bathroom can be distracting. These three gentlemen worked so hard and persevered to get a door open to retrieve the key and shut the car off. They were so kind and courteous. I am so grateful for their help and feel my gratitude is not significant payment for their assistance. Thank you again for turning what could have been an absolute disastrous and expensive start to the Easter week-end into a story of amazing customer service and a testament to the goodness in the world."
—Natasha Kruse, Victoria
Customer Service

We are here to help. Contact us for your travel planning needs.

1-888-BC FERRY (223-3779)
Canada & USA
Effective October 1 2017:
7am - 10pm Monday to Friday
7am - 7pm Weekends
Email us
24 hrs / 7 days a week
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via Twitter
7am - 10pm Monday to Friday
7am - 7pm Weekends
Provide feedback
online feedback form
24 hrs / 7 days a week



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Reserve Online 1-888-BC FERRY (223-3779)


BC Ferries Vacations

Book a vacation package, including ferry travel and accommodation.

1-888-BC FERRY (223-3779) Ext. 3
Canada & USA
8:30am - 7pm Monday to Friday
9am - 6pm Saturday
9am - 6pm Sunday & Holidays
Email us
24 hrs / 7 days a week
Book online
24 hrs / 7 days a week
In person
BC Ferries Vacations
1010 Canada Place
Vancouver, BC V6C 0B9
9am - 6pm Monday to Friday
10am - 5:30pm Saturday
10am - 5:30pm Sunday & Holidays