About BC Ferries

Terminal Development Planning

Swartz Bay

Swartz Bay Terminal

This Spring, we launched an engagement process to gather community input to help shape future plans for Swartz Bay terminal, including improved passenger buildings, amenities, and operational facilities. Learn more about our engagement process

Phase 2 Engagement Report Now Available!

In Phase 2 we created draft concepts for the future of the terminal using these key themes. We asked about several 'Big Moves', or potential options for the terminal, including an expanded foot passenger building and waiting area, improved vehicle passenger amenities, improved pick-up and drop-off areas, and options for the waterfront area at the terminal. View the draft concepts

We heard from more than 500 people through pop-up events at the terminal, an online engagement, and stakeholder and employee workshops. Participants identified most concepts as meeting their needs well or very well, and noted a preference for a park in the waterfront area of the terminal, rather than a concession in that area. Preference for the concession was that it be included closer to the vehicle waiting area, as it is today. View the Full Report

Next Steps - Phase 3

The final step will be the development of a draft terminal development plan that meets BC Ferries' and the community's needs. We expect the final plan to be ready later this year. When it is, we will host additional information sessions at Swartz Bay, for customers and community members.

Project Manager's Update

Phase 1 Summary

In Phase 1, we gathered input on key issues and opportunities related to the terminal. We heard from over 1,000 people through pop-up events at the terminal, an online engagement, and stakeholder and employee workshops.

The key themes we heard in Phase 1 were:

  • Better food services
  • Improved outdoor spaces
  • Improved waiting areas
  • Interpretive and cultural features
  • Wayfinding, mobility and accessibility
  • Waste management
  • Thru-fare connections

View the Phase 1 summary report and infographic.

An updated project timeline can be seen below.


Swartz Bay Terminal Development Planning Timeline

Have questions? Email us at tdpinfo@bcferries.com or see our Frequently Asked Questions

If you have any questions, want to provide feedback, or require further information about the Swartz Bay terminal development engagement process, contact tdpinfo@bcferries.com or write to us at British Columbia Ferry Services Inc., Terminal Development, Suite 500 - 1321 Blanshard Street, Victoria, BC, V8W 0B7. Your email, address information and any other information about you is being collected under section 26 of the Freedom of Information and Protection of Privacy Act for the terminal development engagement process. If you have any questions about the collection of your information, contact the Manager, Terminal Development by calling 250-978-1479, or write to us at this email or at the address above.

<< Back to Terminal Development Planning home page