Introduction

BC Ferries has an active public consultation program directed at ensuring that our service meets the needs of the communities and the customers we serve. The program includes:

• Thirteen Ferry Advisory Committees that advise primarily about local service and terminal issues.
  
  
• Three Terminal Liaison Committees at Horseshoe Bay, Swartz Bay and Departure Bay.
  
  
• Consultation with Specific Interest Groups such as the BC Trucking Association and municipal governments.

We are committed to:

• Proactively engaging the public, their elected representatives and interested stakeholders in ongoing consultations directed at improving the service that BC Ferries provides to its customers.
  
  
• Recognizing and valuing the support of community representatives who volunteer their time and ideas to assist BC Ferries in providing the best service possible.
  
  
• Providing timely and factual information to advisory groups in order to support informed discussion.
  
  
• Taking informed discussion with advisory groups into consideration in the decision making process.
  
  
• Informing advisory groups how input has been incorporated into a decision in a timely and open manner.

Introduction | Roles & Responsibilities | Ferry Advisory Committees
Terminal Liaison Committees and Specific Interest Groups