About BC Ferries

Qualifications for our most popular positions

Customer Sales & Service Representatives
Working on an on-call basis with varying shifts, you are a results-oriented, team-focused individual with an aptitude for customer service and computer applications and have excellent communication skills. As a first point of contact to the public, you work in our call centre providing information and assistance regarding all aspects of BC Ferries' operations. You respond to passenger telephone enquiries and reservation requests using computerized reservations and information systems. You determine customer needs, input and confirm passenger information, and provide professional, timely responses to customer queries. Your positive attitude along with a minimum 6 months' customer service experience is an asset to the role and the organization.


First Engineer – Staffing Pool (2nd Class Motor)
As part of BC Ferries’ Staffing Pool, you maintain, monitor, and repair machinery and equipment on the vessel; carry out pre-sailing routines; conduct watch keeping duties; observe and record information; troubleshoot and perform routine maintenance; oversee and assist in the transfer of fuel, lube oil, and waste oil, and perform occasional tasks including servicing sewage systems and purifiers; testing fuel injectors; and draining and cleaning injector cooling tanks. In addition, you assist with annual refits as required. Qualifications include a valid Second Class Motor Certificate and valid Seafarer’s Medical.

Engine Room Assistants (4th Class Motor or Engine Room Rating Certificate preferred)
You assist in the maintenance of the mechanical, electrical, and propulsion systems of vessels; monitor and maintain machinery; provide watch relief; conduct rounds; perform general housekeeping duties; and assist Engineers with maintenance work. In addition, you perform safety checks by ensuring emergency systems are in order; participate in emergency and safety drills; and attend safety meetings. Qualifications include Marine Emergency Courses Survival Craft and STCW Basic Safety, Fourth Class Motor Certificate or Engine Room Rating Certificate (preferred) or completion of pre-apprenticeship Diesel Course or equivalent relative education and experience; and a valid Seafarer’s Medical.

Customer Service Attendants
You prepare and serve a variety of foods and beverages while ensuring cleanliness of the interior passenger and crew areas of the vessel. You assist with the presentation of hot and cold menu items; take food and beverage orders and relay order to the galley; clear and clean tables and chairs in the passenger areas; perform housekeeping and major cleaning routines throughout the vessel; perform additional related duties including preparing food service facilities for opening; and provide a variety of information to passengers. Qualifications include successful completion of Grade 12 and Food Safe Level 1 or HAACP Certificate; and a valid Seafarer’s Medical. Occupational First Aid Level 3 and Serving it Right certifications may be required on certain vessels.

Licensed Engineers – Casual
Working on a casual, on-call basis, you maintain, monitor, and repair machinery and equipment on the vessel; carry out pre-sailing routines; conduct watch keeping duties; observe and record information; troubleshoot and perform routine maintenance; oversee and assist in the transfer of fuel, lube oil, and waste oil, and perform occasional tasks including servicing sewage systems and purifiers; testing fuel injectors; and draining and cleaning injector cooling tanks. In addition, you assist with annual refits as required. Qualifications include a First, Second, Third or Fourth Class Motor Certificate and a valid Seafarer’s Medical.

First Engineer (2nd Class Motor)
You maintain, monitor, and repair machinery and equipment on the vessel; carry out pre-sailing routines; conduct watch keeping duties; observe and record information; troubleshoot and perform routine maintenance; oversee and assist in the transfer of fuel, lube oil, and waste oil, and perform occasional tasks including servicing sewage systems and purifiers; testing fuel injectors; and draining and cleaning injector cooling tanks. In addition, you assist with annual refits as required. Qualifications include a Second Class Motor Certificate and a valid Seafarer’s Medical.

Chief Engineer – Staffing Pool (3rd Class Motor)
As part of BC Ferries’ Staffing Pool, you maintain, monitor, and repair machinery and equipment on the vessel; carry out pre-sailing routines; conduct watch keeping duties; observe and record information; troubleshoot and perform routine maintenance; oversee and assist in the transfer of fuel, lube oil, and waste oil, and perform occasional tasks including servicing sewage systems and purifiers; testing fuel injectors; and draining and cleaning injector cooling tanks. In addition, you assist with annual refits as required. Qualifications include a Third Class Motor Certificate and a valid Seafarer’s Medical.

Mate/Relief Master – Casual (Master Near Coastal)
Working on a casual, on-call basis, you serve as Executive Officer in the conduct of deck department activities, including loading/unloading vehicles and passengers; navigation, ship husbandry; passenger/vehicle safety; equipment inspections; responding to emergency situations; supervising crew in the delegation of duties; and providing training in crew fire, safety, and boat drills. You are knowledgeable of applicable navigation equipment and techniques; international, federal and provincial regulations, safety and emergency procedures, and ship handling principles. Qualifications include a Master Mariner or Master, Near Coastal Certificate and a valid Seafarer’s Medical.

Mate – Casual (Chief Mate)
Working on a casual, on-call basis, you serve as an Officer in the conduct of deck department activities, including loading/unloading vehicles and passengers; navigation, ship husbandry; passenger/vehicle safety; equipment inspections; responding to emergency situations; supervising crew in the delegation of duties; and providing training in crew fire, safety, and boat drills. You are knowledgeable of applicable navigation equipment and techniques; international, federal and provincial regulations, safety and emergency procedures, and ship handling principles. Qualifications include Chief Mate; Chief Mate, Near Coastal; and a valid Seafarer’s Medical.

Mate (Chief Mate)
You serve as an Officer in the conduct of deck department activities, including loading/unloading vehicles and passengers; navigation, ship husbandry; passenger/vehicle safety; equipment inspections; responding to emergency situations; supervising crew in the delegation of duties; and providing training in crew fire, safety, and boat drills. You are knowledgeable of applicable navigation equipment and techniques; international, federal and provincial regulations, safety and emergency procedures, and ship handling principles. Qualifications include Chief Mate; Chief Mate, Near Coastal; and a valid Seafarer’s Medical.

Third Cooks
You prepare and cook menu items such as burgers and breakfasts, using grilling, oven and/or deep frying equipment.  You perform cleaning duties including straining oil in deep fryers; cleaning grillsurfaces and grease trays; mopping galley floors; and performing major cleaning of appliances, deckheads, and bulkheads as required.  In addition, you assist in other areas of the galley including taking over the steam table; making toast, deep fried food, sandwiches and salads; and washing dishes.  Minimum qualifications include 1 year Culinary Arts program and 2 years' apprenticeship.

Deckhands (With or without Bridge Watch)
As a primary point of contact to the public, you load and unload vehicle and passenger traffic; steer, control, and maintain the vessel; and provide general ships husbandry and vessel maintenance duties.  You patrol the vessel for unusual situations, potential safety hazards; ensure passenger compliance with regulations; perform docking procedures; and conduct vehicle counts and safety equipment checks.  Requirements include Marine Emergency duties certificates: STCW Basic Safety (MED A1 and MED B2) and Survival Craft (MED B1) and a valid Seafarer's Medical.  A Bridge Watch Rating certificate is preferred.

Terminal Attendants
You are enthusiastic and reliable, performing traffic control, baggage, and custodian duties.  You direct traffic during loading/unloading procedures; maintain terminal buildings and grounds; communicate with other shipboard and terminal staff to ensure the safe and efficient loading and discharge of vessel traffic; respond to passenger queries; and perform additional duties as required.  A valid BC Driver's License is required.

Foot Passenger Ticket Agents
You are a positive, customer-focused individual responsible for calculating and collecting fares from walk-on passengers.  You respond to passenger inquiries; provide schedule and route information; direct passengers; and arrange for passenger assistance as necessary.  You carry out revenue procedures and ensure ticket booth is stocked with necessary revenue and transaction documents.

Terminal Service Attendants
You are a dynamic team player providing cleaning, routine maintenance, and security for the terminal, while assisting with vessel loading, unloading, and docking.  You participate in safety drills; perform routine inspections; and identify and report security breaches and potential hazards.  In addition, you update files and manuals; maintain activity logs; and provide information and assistance to customers.  A valid BC Driver's License is required.  Operation of a fork lift may be required.


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