About BC Ferries

Queen of Chilliwack

Safety First

At BC Ferries, passenger safety is our highest priority. In every way, the Corporation either meets or exceeds the safety standards established by Transport Canada. From vessel design and operation, to crew training and rescue equipment, you can rest assured that BC Ferries puts safety first.

Safety Features

  • Two Rescue Boats - located one per side on Deck 5.
  • Marine Emergency Slides & Life Rafts - located on both sides of Deck 4 at the aft (#2) end, directly aft of Assembly Station "A" on the exterior of the vessel.
  • Life Jackets - for adults and children, stored in two locations on Deck 4:
    • Front (#1) end of vessel on the exterior deck in two marked life jacket lockers.
    • Assembly Station "A" in a clearly marked locker at the back of the lounge (in the centre of the back wall). 
  • Fire Fighting Equipment and Alarm Devices - located throughout the vessel.

Please take the time to familiarize yourself with these safety features.

If you notice anything that causes you concern during the voyage, do not hesitate to report it to the nearest crew member.

In addition to the above, permanent safety improvements have been made to the bow doors of the Queen of Chilliwack, in accordance with the International Maritime Organization's investigations of the safety of vehicle carrying ferries.

Prepared for Emergencies

Officers and crew, from the people in the wheel house and engine room to those who serve you in our cafeteria and lounge areas, are Transport Canada Marine Safety certified to deal effectively with emergency situations.

In the event of an emergency, please move away from the areas of concern and always follow the instructions of ship's personnel. You are also asked to avoid using elevators or going to the vehicle decks unless otherwise instructed.

Emergency Signals

The following signals are used to alert crew members to emergency situations:

  • Fire - a continuous ringing of the alarm bell.
  • Person Overboard - three long soundings of the whistle and general alarm bell. In Person Overboard situations, never crowd the outer decks where rescue operations may be under way.
  • Boat/Raft Stations - seven (or more) short soundings followed by one long sounding of the ship's whistle and/or alarm bell.

Signals will be followed by an announcement explaining the nature of the emergency. If you hear a signal, don't panic. Our crew will take immediate charge of the situation and let you know exactly what to do.

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